ANZ Technical Support Trainer/Coach in AP-MY-Penang-Bayan Lepas Malaysia - Dell - E71B97

Technical Support Trainer/Coach (Core Team) o Conducting test & assessments of the new hires on the training imparted. o Coach/mentor the new hires on call handling skills and customer relationship management skills. o Monitor and report the progress of the new hire till they go into production. o Maintain the progress data of each agent and to do...