Call Centre Manager
Capita Pte Ltd
Call Centre Manager Responsibilities: · Manage the Clients’ campaigns Lead , manage and motivate call center agents and team leaders in the attainment of set KPIs and service levels · Ensure smooth running of the call centers for inbound and outbound campaigns · Provide guidance to achieve best practice approach · Involve in call center planning, staffing,...
822 days ago from Capita Pte Ltd
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