Client/SMB Technical Support Analyst
Dell - Bayan Lepas, PNG
Title: Client/SMB Technical Support Analyst
Location: MYS-Bayan Lepas
· Improve Call Handling Skills and Capabilities in accordance to DELL standards for Technical Support Contact Center.
· Conduct Call Quality Daily Audit, 1 to 1 Coaching and Team Coaching for Technical Support Specialist.
· Handle complex escalation and provide technical assistance to Technical Support Specialist.
· Provide/Cond...
808 days ago from Dell
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ANZ Client/SMB Technical Support Specia
Dell - Bayan Lepas PNG
ANZ Client/SMB Technical Support Specialist MYS-Bayan Lepas As part of the CSMB CSG team, the primary ns = "urn:schemas-microsoft-com:office:office" /> ·...
