Credit Card Collections Officer Outbound in Richmond, Australia Australia - GE - FE455D

To conduct outbound telephone based collection activity from 0-180 days past due, utilising both a manual and auto-based dialler system, on customer accounts nationally. Obtain promise to pay from overdue & overlimit accounts, by setting and reviewing action dates, in the view of getting accounts to an up to date status. Identifying Customer needs including Hardship or dissatisfaction. Make realis...