Fraud Analyst (ANZ & SG Fraud Protection in Kuala Lumpur, KUL Malaysia - American Express - CD6C24

Responsibilities:- The Fraud Analyst position is to deliver extraordinary customer care, as measured by the Voice of Customer metrics and Quality Monitoring Process (QMP), while ensuring that all key performance standards measured in yearly goals are met. The core function of a Fraud Analyst is to deliver superior customer experience by focusing in Customer Care Principle, Making It Easy To Do Bus...