Officer - Customer Care Network & Vendor
Philips ( Indonesia - Jakarta, Malaysia)
Responsible to prepare agreement & maintain existence of Authorized Services Provider/Center (ASP/ASC); Measure KPI &Take lead audit ASC; Conduct NPS measurement and deploy improvement plan; Conduct Consumer Care together with Marketing activity; Handle customer complains & product trade-in; Conduct on validity and approve warranty claims from ASC...
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Officer - Customer Care Network & Vendor Management jobs
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SPM, STPM, Diploma or Degree holder in any field. Minimum 2 years customer service experience or call centre. Required Language: English...
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Philips jobs
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Responsible in key account management to the assigned accounts. To work with accounts in diligently carrying out tasks and attain the...
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Maintenance of the vendor master data b) Checking of staff claims and ensuring compliance to the Philips policy c) Ensuring supplier...
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