Principal Business Critical Account Manager
Symantec - Kuala Lumpur, KUL
Responsibilities Effectively manage the service relationships at all levels of assigned accounts with minimal supervision. Proactively monitor technical support cases and ensure they are being services appropriately within predefined service level goals. Act as advocate for Symantec to the Customer and the Customer to Symantec. Coordinate additional technical resources to assist driving resolution...
121 days ago from Monster Malaysia
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