Service Desk/Helpdesk Analyst- Cantonese in Singapore - Softenger Singapore Pte Ltd - 66358E

Position- Service Desk Technician (proficient in Cantonese) Responsible for the handling and routing of first level support calls from the Business, ensuring that IT Services are delivered within agreed SLA. Perform a governance role over the site technician s queues flagging potential issues to site based team leads or senior managers. Key Responsibilities: Logging of all support calls into prob...