Service Desk Analyst
CSC - Kuala Lumpur, KUL
Title: Service Desk Analyst
Location: MALAYSIA-KUALA LUMPUR-Client
1. Provide 1st level technical support, answering support queries via phone and email.
2. Support users onsite when needed.
3. Take ownership of user problems and be proactive when dealing with user issues.
4. Log and monitor all calls in call logging system and close ticket when the request/problem(s) solved.
5. Update user(s...
47 days ago from CSC
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