Service Desk Analyst
CSC
Title: Service Desk Analyst
Location: SINGAPORE-SINGAPORE-SINGAPORE
Other Locations:
Overall Role purpose: Responds to internal/extern al computer user inquiries. Assists customers in resolving technical problems through use of scripted guidance and a defined escalation process. Logs and tracks inquiries using problem management database, and maintains history records and related problem documen...
109 days ago from CSC
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