Technical Support Manager II
Dell - Cyberjaya, SGR
Title: Technical Support Manager II
Location: MYS-Cyberjaya
This position is to provide first level management for a Level 1 SaaS support team based in Cyberjaya. In addition to management and human resource functions, this person will be responsible to ensure the team meets or exceeds daily, weekly, Monthly, Quarterly and Annual performance targets in areas such as Time to Solution, Same Day Reso...
102 days ago from Dell
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