Job Description

Job function

  :   Core Sales

Working pattern

  :   Standard

Account Director

Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.

Why this role matters

You will be representing BT to some of our most important customers.   You will demonstrate the best qualities of yourself and our organisation on a daily basis.


Our customers’ success when tackling some of their most complex challenges will largely depend on your ability to manage and organize your colleagues to provide value creating innovative solutions for them.

Thinking and acting commercially will mean our customers’ success will translate into profitable growth for BT.

What you'll be doing

  • Deliver new sales and revenue growth on a several named enterprise customer accounts
  • Establish, develop and own key customer relationships and customer contact strategy
  • Manage the entire sales process (from standard product to complex multi-product deals) for new business sales and expansion of existing business
  • Collaborate with, and provide leadership to, colleagues across the organisation when working on new opportunities
  • Report & forecast accurately on sales pipeline, revenue and profit
  • Develop account plans that support BT growth strategies, sometimes working with global account owners elsewhere to achieve this

We'll also need to see these on your CV

Mandatory experiences:

  • At least 5 years experience selling IT solutions into large enterprise customers
  • A strong, verifiable track record of managing complex, revenue generating relationships
  • Presenting and selling to senior management stakeholders including “C” level executives
  • Complex bids (multiple products, non-standard terms, significant transformation projects, etc.)
  • Strong selling and negotiation skills

Preferred experiences:

  • Salesforce CRM
  • Technical understanding of various IT architectures and managed security solutions
  • Experience closing large multi-million-dollar opportunities
  • Competencies in building value proposition and positioning strong proposals.
  • Leadership skills to guide and mentor the work of less experienced personnel

Why choose us?


We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.


Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.


Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivaled  personal development, a wealth of opportunities to learn, experience new things and pursue new careers.   If that’s you and what you’re looking for, we’d love you to be part of our future.


We value different

Save Job