Commercial Associate Account Manager

Hub International (Burnaby BC, Canada) 2 days ago


As an Associate Account Manager in our Commercial Insurance Division , you will , you will work with Account Executives on all aspects of servicing commercial accounts.. We are seeking an self-motivated individual with a strong attention to detail to join our Burnaby head office location in a Regular Full Time position

Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

You would be joining our rapidly growing Commercial Insurance Division, and would be instrumental in helping build an innovative, client-focused approach and culture. Choose a career with HUB and create a future that combines a diverse, challenging work environment with financial security and celebrated success.


Career development and advancement is important to you, and to us. As the largest insurance broker in Canada, and 5th largest broker worldwide, HUB is growing by 15% each year on average, positioning you for longevity and success.

We’ve developed a friendly, passionate and entrepreneurial-focused culture, allowing you to share and learn alongside your fellow experts and colleagues. We offer in-house educational development as well as paid educational opportunities, so that you can further develop your leadership skillset and industry knowledge.

To support your career at HUB, our flexible benefits plan allows you to choose the benefits make sense for you, your family and your lifestyle.


As an Associate Account Manager, you will:

  • Deliver highest standard of client service and care

  • Collaborate effectively with team to service all aspects of commercial accounts

  • Meet and exceeds monthly budgeted targets

  • Prospect and seek new business opportunities from leads

  • Service and maintain existing book of business

  • Work with clients in advance for client renewals and new business opportunities

  • Collect data from the client, create an expert submission in Policy Works (or EPIC) to be presented, identify coverage gaps and offering coverage solutions, negotiate suitable rates and coverages with company underwriters, present client proposal and bind coverage.

  • Prepare proposals, cover notes, customer correspondence, certificates, and invoices as per agency standards

  • Process and attach all documentation according to Hub workflows

  • Manage and collect Account Receivables

  • Review and manage Account Reconciliation working with Accounting Team


As the successful candidate, you will bring:

  • 5+ years of Commercial Insurance experience

  • A Level 2 General Insurance License

  • A strong sense of urgency and motivation to support your team

  • Superior client service, presentation and interpersonal skills

  • Experience with marketing and assisting with client contacts on accounts within the book of business

  • Good communication, problem solving and critical thinking skills

  • Strong technical insurance knowledge of coverages

  • Experience in dealing with Accounts

  • A recognized industry certification (CAIB, CIP, CRM, BCIT Risk Management, etc.) preferred but not required

  • Intermediate to advanced MS Office knowledge, with focus on Excel and Word


  • Competitive compensation with industry-leading benefits for you and your family.

  • NEW! Flexible health, dental and lifestyle benefit options

  • Comprehensive tuition financing

  • Support for your career-related training and development.

  • Career advancement for you in the growing insurance industry.

  • A place to belong, where your ideas matter, and values drive decisions.

  • An empowering environment where you will be provided with the right tools and support to deliver exceptional client service.

  • Mileage reimbursement for vehicle use (if applicable)

  • Flexible hours to promote work-life balance

  • On-site fitness center

  • Door-to-Door complimentary shuttle


Entrepreneurship – We encourage innovation and educated risk-tasking.

Integrity – We do the right thing, every time.

Teamwork – We work together to maximize results.

Accountability – We measure and take responsibility for outcomes.

Service – We serve our customers, communities and colleagues.

Department Account Management & Service

Required Experience: 5-7 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit

Commercial Associate Account Manager

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