Account Manager

Position Summary –

Genesis BCW is looking for an Account Manager for our Bengaluru Location. The individual will join our client servicing team & work with our Corporate & Services Practice. The Practice services clients across Manufacturing, Auto, R&D, Financial, FMCG, Co working etc.

As an Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to BCW’s performance by managing client relationships and integrated communication (IC) programs, satisfying and delighting clients, helping, generate new business and growing existing accounts.

CORE JOB RESPONSIBILITIES

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic and integrated communications programs that complement the client’s business objectives and deliver results

• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues
• Help develop media strategies, write pitch letters and respond to media queries
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities
• Support the digital media strategy implementation

• Manage client relationships and be the client’s key contact, counselor and strategic thinker

• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.

Requirements

Experience:Work experience for a minimum of four years in a Public Relations Agency or in the Communications Department of a company with solid client servicing and account management experience

Education: University degree in Communications or related discipline