Job Description

Eastman is a global specialty materials company that produces a broad range of products found in items people use every day. With the purpose of enhancing the quality of life in a material way, Eastman works with customers to deliver innovative products and solutions while maintaining a commitment to safety and sustainability. The company’s innovation-driven growth model takes advantage of world-class technology platforms, deep customer engagement, and differentiated application development to grow its leading positions in attractive end-markets such as transportation, building and construction, and consumables. As a globally inclusive and diverse company, Eastman employs approximately 14,500 people around the world and serves customers in more than 100 countries. The company had 2018 revenues of approximately $10 billion and is headquartered in Kingsport, Tennessee, USA. For more information, visit .


This role is responsible for Advanced Material Interlayers (AMI) business in SE Asia and Taiwan. He/She will be responsible for developing an effective management plan for the key Architectural glass (processor) accounts in SE Asia and Taiwan by working with Market Development and TS/AD to maintain existing commercial agreements with these customers and actively looking for areas to develop new business opportunities.

He/She will engage in SE Asia and Taiwan across the entire channel and key influencers to increase awareness, generate new market demand (tracked as Single Sales opportunities), and identify new market needs which enable an expansion of the laminated architectural glass market in SE Asia and Taiwan.


Account Management

  • Develop and implement business and sales strategies for achieving long-term sustainable and profitable growth in SE Asia and Taiwan in the Architectural Glass segment
  • Manage and drive short-term profit and loss performance within SE Asia and Taiwan through prioritization of business activities and evaluation of market opportunities vs. business needs
  • Develop the Territory Management Plan and resources plan required to achieve the annual business objectives in the strategic architecture glass accounts
  • Establish relationships with key decision makers of strategic accounts in SE Asia and Taiwan
  • Collaborate with other Commercial Account Managers in the region and within the Business Unit to share best practices and optimize the total business results
  • Provide regular status updates regarding business and sales performance and strategy implementation – using Opportunity Management as the tool to drive specific projects
  • Establish relationships and contacts with key downstream players (Architects, Façade Consultants, Developers etc) to influence/drive product adoption into projects/platforms

Strategy and Segment Plans

  • Gather insights and market trends on the SE Asia and Taiwan Architectural Glass market
  • Develop strategic plan needed to support SE Asia and Taiwan growth opportunities in the next 2-5 years
  • Work with internal teams to assess options and recommend/implement a path forward for both tactical and strategic choices for SE Asia and Taiwan Architectural glass market segment

Key Performance Indicators

  • The achievement of SE Asia and Taiwan market growth versus market and budget aligned with regional plan
  • Generation of a series of opportunities wins for adoption of high performance products in the laminated architectural glass segment
  • Develop effective Territory Management Plan which includes contract planning, execution and accurate rolling forecast
  • Develop clear market/segment strategy based on market and customer understanding – input to the Regional and Global Architectural Market
  • Market penetration of new products vs. expected targets


Education and Experiences

  • 5~10 years of working experience in Architectural segment. Experience in Architectural glass application is a plus.
  • Demonstrated ability to identify and influence key decision makers – internally and/or externally
  • Bachelor’s degree or higher required
  • Experience working for multinationals (MNC’s) with appreciation of matrix organizational structure is a plus
  • Demonstrated track record in key account management experience and engagement to influence specification and Discovery is a plus

Other Requirements & Expectations

The candidate must possess:

  • Good oral and written proficiency in English and Chinese. Ability to speak Thai language is a plus.
  • Strong communication and interpersonal skills, including the ability to network and influence broadly across the organization and with external partners.
  • Demonstrated ability to work successfully on diverse teams.
  • Strong analytical skills.
  • Good strategic thinking skills with a global mindset when it comes to identifying key issues and evaluating a set of options
  • Not afraid to challenge the usual ways of doing business in order to drive for the desired results.
  • Excellent customer focus.
  • High results-orientation and ability to respond quickly to any situation with corrective actions.
  • High energy and demonstrated self-starter - self-motivates and motivates other team members toward necessary actions.


  • This job will require 50% travel most of which will be within SE Asia and Taiwan while attendance to some regional meetings will be periodically required
  • Eastman is a multinational company; therefore teleconferences outside of normal business hours may be required

Eastman Chemical Company is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other characteristics protected by law.

Eastman is committed to creating a powerfully diverse workforce and a broadly inclusive workplace, where everyone can contribute to their fullest potential each day.

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