Job Description

About the opportunity

Due to continued business growth, we're looking for a highly motivated, customer-focused and ambitious Account Manager to join our team in Sydney.

At Corporate Traveller our Account Managers play an important role with responsibility and accountability to our clients' travel program results. Our people are empowered to take initiative and make decisions so that our customers can save on time and cost to benefit immediately.

Joining a highly experienced successful team in NSW you will be responsible for managing the business relationship between Corporate Traveller and a number of our key customers, while providing these customers with comprehensive and integrated business travel management programs and maximising savings. 

In addition, you will also be responsible for profitability, retention and development of your own client portfolio including identification and management of potential growth opportunities.

Within this influential role, some of your key duties will include;

  • managing customer business relationships
  • ensuring business plans and strategies are in place
  • driving value to our customers travel programs through innovation, expertise and recommendations
  • providing high level analytical recommendations that deliver savings and efficiency to our customers programs
  • reviewing customer profitability regularly to ensure margins are maintained
  • managing accurate and timely customer review schedules & presentations
  • promoting and implementing Corporate Traveller products & services
  • ensuring growth of portfolio
  • customer retention focused
  • maximising Corporate Traveller profitability and identifying opportunities for incremental revenue growth

What you'll need

To be successful in this rewarding role, you'll need to demonstrate exceptional customer service and relationship building skills along with the ability to negotiate and problem solve effectively. Your analytical and sales skills will be the key to your success as you work with our medium to large sized organisations.

  • Prior experience in an account management within the corporate travel market is preferred but not essential
  • Ability to build and maintain strong relationships with customers at all levels within an organisation
  • Exceptional strategic and analytical skills
  • Proven negotiation and selling skills
  • High attention to detail and the ability to multi-task
  • Ability to identify incremental sales opportunities
  • Experience in managing corporate customers
  • Ability to operate effectively in a team and individually 

The Benefits

By becoming one of our high performing Account Managers you will be rewarded with:

  • a competitive base salary plus uncapped earning potential
  • the opportunity to run your own portfolio with the support of highly experienced team members and a global network;
  • ongoing training and development with opportunities to work overseas if desired;
  • the world renowned benefits of becoming part of the Flight Centre Travel Group including access to discount travel, global career opportunities and access to free health and financial consultations.

If you understand the value of the customer and have what it takes to proactively deliver exceptional service, then consider Corporate Traveller and take your travel career to the next level! Apply now!  

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