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Account Manager

FCM Travel Solutions
Wellington, WGN
42 days ago: Flight Centre Travel Group

Job Description

About us   

FCM Travel Solutions; part of the iconic Flight Centre Travel Group (FCTG) is the flagship corporate travel business. A top 5 global travel management company spanning across 92 countries, managing travel programs for some of the world’s leading corporate companies. Our portfolio of clients includes a broad selection of multi-national, national, regional and local companies across every industry and specialisation.

At FCTG, you’ll be encouraged to grow and develop your career, as well as make life-long friends along the way. You’ll have access to discounted personal travel, confidential free health and financial advice, reward based overseas trips, a corporate uniform plus all the usual technology bits and bobs you’ll need and of course… our celebrations that are quite simply, the stuff of legends!  

About the role

As an Account Manager, you’ll manage an existing portfolio of medium to large clients, analysing their travel policies and expenditure, developing strategic business plans and solutions to drive their travel spend down.  Main responsibilities include;

  • Retention and growth of your client portfolio
  • Management of client travel spend, compliance, Service Level Agreements and product education 
  • Developing and implementing strategic cost saving solutions as well as opportunities to strengthen client relationships

Skills & Experience

  • 2 years Account Management experience from a similar role OR, solid accomplishments and understanding of travel management from working within the travel industry.
  • Outstanding interpersonal skills and understands customer satisfaction and service strategies, as well as able to develop multi –level relationships with both customer and suppliers
  • Exceptionally personable, energetic and engaging  to reach client retention objectives  
  • Strong negotiation skills and the ability to anticipate and identify client needs along with the determination to exceed expectations
  • Professional written and verbal communication competencies
  • Flexibility to travel, has their own vehicle and holds a valid and clean drivers licence
  • Tender management skills advantageous

If you can think strategically, have flawless presentation and value delivering an unbeatable service then don’t let this rare opportunity be taken by someone else.  APPLY TODAY!


About us    FCM Travel Solutions; part of the iconic Flight Centre Travel Group (FCTG) is the flagship corporate travel business. A top 5 global travel management company spanning across 92 countries, managing travel programs for some of the world’s leading corporate companies. Our portfolio of clients includes a broad selection of multi-national, national, regional and local companies across every industry and specialisation. At FCTG, you’ll be encouraged to grow and develop your career, as well as make life-long friends along the way. You’ll have access to discounted personal travel, confidential free health and financial advice, reward based overseas trips, a...