Accounts Receivable Officer (with 3 years Australian experience)

EMAPTA (NCR NCR, Philippines) 3 days ago
Accounts Receivable Officer Join the world s leading car park operator that offers a wide range of user-friendly parking products. They strive to continually provide the highest levels of customer service at every location, to be a welcome part of the customer journey. EMAPTA is hiring for an excellent, enthusiastic, and goal-driven Accounts Receivable Officer to join the team. Overall purpose of the Position This role is a full function credit officer position requiring a high level of attention to detail and strong relationship building skills. In this position you will manage a portfolio of accounts and perform daily collection calls at a high volume. Your broad skill set will be tested as you perform a variety of accounting tasks including reconciliations, working with accounts receivable staff and allocations of payments. Primary Duties and Responsibilities Creation and maintaining of customer accounts. Conducting credit collection activity. Following up on short and long term outstanding debts with customers. Issuing of monthly account statements. Monthly debtor reporting and portfolio KPI monitoring. Keeping constant open communication with customers regarding queries and all issues with their accounts, ensure that prompt responses are given, and all issues are dealt with quickly and effectively. Where required timely and consistent follow up actions are completed and timely escalations made as required. Ensure the integrity of the debtors ledger by reconciliation of individual accounts, and maintaining of notes on accounts. Root cause analysis related to collections and accounts receivable processes, provide advice and support to managers, on all various financial matters. Maintaining strict adherence to the company s HR policies, including Work Health and Safety (WHS) policy requirements. All other ad-hoc projects as required from time to time by direct line manager and Finance management team. Selection Criteria Tertiary qualifications in finance or business-related field of study, accounting is desirable or outstanding performance in a similar role to date, post graduate degree would be advantageous. A minimum of 3-5 years of prior credit control experience. Superior financial, analytical, and problem-solving skills are essential. Excellent relationship building skills, including high level commitment to internal customer service. Well developed (English) written, verbal and interpersonal communication skills, including the ability to persuade, negotiate and resolve conflict. High computer literacy, particularly in Excel and mainstream general ledger package concepts. Ability to manage workflow to achieve results over the cycle. What is in store for you? Above average industry standard compensation package Day Shift: Monday to Friday (6:00 AM 3:00 PM) Prime location (Mandaluyong City) and access to top-of-the-line facilities 20 Consumable leave credits, with up to 5 days commutable to cash Highly structured and defined tasks Big team environment Career Development Opportunities: Meaningful employee engagement activities Continued Professional Development (CPD) Programs Access to training and opportunities