Job Description

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission. Nowhere is this mission more alive, and our opportunity so great, than in the education industry.


The profound workplace shift that has taken place has created a need for talent development and reskilling to meet current and future demands. We live in a global, connected, and ever-changing world where people are our most important and needed natural resource. We must prepare them to be successful today and to create future leaders. Microsoft is a learning company and education remains a core priority for Microsoft and to help us respond to market trends, education digital transformation opportunities and ready students for a changing workforce come and join a team that is empowering every student on the planet to achieve more.

Responsibilities

Key Responsibilities:

  • Expanding strategic education customer relationships by being the customer’s technology strategy trusted advisor to drive larger impact and targeted business growth and drive the jointly agreed customer multi-year Digital Transformation business strategy, delivering agreed outcomes
  • Being the industry and technology expert that maps education scenarios to the Digital Transformation technical vision, orchestrates and manages technical resources from Microsoft, partners and a customer and delivers the new technical architecture to enable brand new outcomes of the customer
  • Articulating the Education Transformation Framework strategic vision, followed by the customer maturity framework/path for customers to take to enable their digital transformation based on their stage and objectives/capabilities they want to achieve
  • Presenting and demonstrating key end-user solutions/capabilities and technical architectures aligned to a customer maturity framework/path in Windows 10 Pro and Education, Office 365 clients and Modern Classroom deployment tools such as Identity with Azure Active Directory Premium (AAD P1), Intune (MDM and MAM) and Teams with School Data Sync (SDS) set-up. And looking holistically end to end to the resources ready for deployment & adoption (usage) assistance for smooth customer experience
  • Disrupting the mindset of customers and sales teams by bringing innovative ideas that showcase case for change and Microsoft's unique value proposition for education
  • Owning and lead the design and delivery of technical architectures that:
    • Drive student and educator usage by focusing on strategic workloads in Office 365 (Forms, Teams, OneNote)
    • Grow usage of integrated learning solutions on the Microsoft platform (Office 365, School Data Synch, Teams, Edge, Dynamics 365)
    • Grow and protect Windows 10 device share, by creating demand for experiences specific to Windows
    • Drive Azure as the cloud for education, especially in academic research by  establishing strategic design wins across top research institutions
  • Ensuring customers have a strategy for the “Modern Classroom” and their technical environments are “Cloud Ready”
  • Remaining focused on customer facing time by running a healthy and predictable business that delivers on a jointly agreed customer Digital Transformation strategy maintaining rigorous sales process compliance
  • Continuously nurturing and expanding your technical, sales, industry, technology and competitive knowledge and capabilities
  • Providing insight and feedback from customers and partners to the Microsoft Worldwide Industry Teams to help learning and improvement in industry solutions and digital transformation offerings

Qualifications

Skills Required:

  • Strong technical acumen, with 8-10 years of technology-related experience, that includes positioning technical solutions to business and technical decision makers
  • Ability to learn quickly, adapt, and master new concepts and technologies to be able to impact their adoption and usage
  • Possess executive maturity, presence and experience in building trust with education business and technical decision makers articulating and demonstrating technical propositions on how education institutions can digitally transform teaching and learning/student outcomes with Microsoft solutions both in small groups and large audiences
  • Ability to drive digital transformation in a highly competitive environment with proven ability to successfully anticipate market changes to drive industry-relevant solutions, with a technical understanding of competitive technologies to address competitive threats and navigate complex customer environments
  • Experience in leading and driving technical solutions, orchestrating virtual selling teams where necessary, leveraging repeatable offerings that maximize revenue/market share/consumption opportunities and increase customer satisfaction
  • Bachelor’s degree or equivalent work experience

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.


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