Job Description

Do you want to change the world? We do, too.

The energy market is roughly $4 trillion globally, and solar penetration is less than 1%.  But just one hour of sunlight, if harnessed, could power the entire world for a year. We have the opportunity to completely change the way energy is produced, distributed and consumed on a global scale, and we’re looking for talented, committed people to help us drive our growth and achieve our goals.

SunPower is a global solar energy solutions company with a rich heritage of pioneering the best energy technologies in the world. Our solutions are unrivaled in terms of long-term reliability, efficiency and guaranteed performance, and our company is unmatched in terms of global reach and scale. Through design, manufacturing, installation and ongoing maintenance and monitoring, SunPower provides its proprietary, world-record efficient solar technology to residential, commercial and utility customers worldwide.

SunPower is changing the way our world is powered every day with a brilliant, passionate and driven team of more than 7,000 in North America, Europe, Africa, Asia and Australia. In an industry that is reshaping the world’s energy future, there’s no better place to be than SunPower.

We believe that our employees create our brand – with each project, each communication, each task completed and each interaction. Experience is critical to SunPower in regards to not only our customers but also our employees and dealer partners. As such, we strive to hire candidates that are service focused. The experience we would expect the ideal person to deliver is:

Duties and Responsilities:

  • Develop and implement a robust end-to-end collection process from resigned employees
  • Initiate writing and sending of collection notices to debtors;
  • Proactively contact debtors via phone calls, emails and other forms of communication;
  • Develop and maintain a tracking system of accounts, incoming payments and receivable balances;
  • Coordinates with debtors of their payment status and timelines for repayment;
  • Coordinates with Accounting (Treasury, GL and Payroll teams) to ensure records of accounts, payments and balances are updated in the books of accounts;
  • Negotiate repayment and financial plans as needed;
  • Be persistent in calling and contacting debtors;
  • Address questions, complaints, or suggestions;
  • Make consistent reminders and follow up of payments from debtors;
  • Monitor and resolve financial discrepancies;
  • Update and review all accounts to keep records of payments up-to-date
  • Coordinate with management on a regular basis to report on status of collection and make recommendation for further action, if necessary
  • Represent company when legal action is needed;
  • Resolve legal matters and update records;

Requirements and Qualifications

  • Bachelor’s degree in finance, business, or related field preferred
  • Two years previous experience as an Accounts Receivable Collector or in a related field
  • Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel);
  • Able to multitask, prioritize, and manage time efficiently
  • Self-motivated and self-directed; able to work without supervision
  • Excellent verbal and written communication skills
  • Able to create trust and build relationships
  • Able to analyze problems and strategize for better solutions
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