Job Description

Job Description

What's your ambition? Is it a big goal or small steps? Professional or personal? We'd like to know, because we make your ambitions our business.

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

JLL has over 50 years of experience in Asia Pacific, with over 90,000 employees operating in 96 offices in 16 countries across the region. The firm won 23 awards at the International Property Awards Asia Pacific in 2017 and was named number one real estate investment advisory firm in Asia Pacific for the seventh consecutive year by Real Capital Analytics.

We are seeking an enthusiastic commercial administration officer to undertake all aspects of quoting (both residential and commercial) as well as preparing of commercial valuation files in accordance with procedures. You will need to be well presented and communicate professionally with internal and external clients. You will be reporting primarily to the Commercial Team Leader and secondary to the National Operations Manager.

Clients are the core of our business, therefore we require someone who strives to put client’s needs first.

What this job involves

  • Demonstrated time management skills, with proven ability to deliver results within deadline.
  • High computer literacy skills, including the ability to effectively use ( or the ability to quickly learn to use) but not limited to:
  • Microsoft office programs (Word, Outlook, Excel)
  • TOTOM system
  • Client onlines systems (VMS, Valuation Exchange)
  • Industrial Programs (Pricefinder, Landgate, SAI Global, Global X)
  • Accuracy and Attention to detail is a must in this field of administration.
  • Answering inbound commercial phone calls and directing them to the appropriate person.
  • Willing to assist other departments in peak periods.
  • Accurately entering job requests into TOTOM in a timely manner.
  • Ensuring correct work processes are followed.
  • Monitor and complete commercial and residential quoting for JLL Group.
  • Complete commercial file prepping in accordance with processes.
  • Demonstrated customer service skills, with the ability to communicate effectively with a diverse range of internal and external clients.

Sound like you?  This is what we’re looking for:

  • Demonstrated Knowledge of office work processes and experience in following these.
  • Knowledge of professional standards and expectations in an office environment.
  • Practical knowledge of customer service standards and experience in a service driven environment.
  • Knowledge of and prior experience in meeting client SLAs and individual and team KPI’S.
  • Experience working both autonomously and as part of a team.
  • Proven experience and strategies to deal with challenges associated with KPI’S and dealing with factors and scenarios outside of own control.
  • Experience in successfully working within a busy “open plan” office environment, and ability to continue to focus on work despite interruptions.

What can you expect from us?

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

JLL is committed to developing and maintaining a diverse workforce. We encourage Aboriginal and Torres Strait Islanders applications and enquiries.

Interested candidates, please apply following the link below-quoting job reference number KGREQ53404.

You can also follow us and ask questions on Twitter@JLLAustralia or join our LinkedIn group

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

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