Sorry! This job has expired and is no longer available on Recruit.net

View related jobs: National TEMS Administrator – Midrand jobs | CHEP jobs | Johannesburg, GT jobs

National TEMS Administrator – Midrand

CHEP
Johannesburg, GT
17 days ago: CHEP

Job Description

National TEMS Administrator – Midrand
Job ID #: 8874 Location: ZA_Gauteng_Johannesburg
Position Type: Regular Full-Time Education Required: Bachelors Degree
Experience Required: Not Indicated Relocation Provided: No Relocation Offered
Job Category: Customer Service Brand: CHEP

CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, CHEP created one of the world's most sustainable logistics businesses through the share and reuse of its platforms under a model known as ‘pooling’. CHEP primarily serves the fast-moving consumer goods (e.g. dry food, grocery, and health and personal care), fresh produce, beverage, retail and general manufacturing industries. CHEP employs approximately 11,000 people and owns approximately 300 million pallets, crates and containers through a network of more than 750 service centres, supporting more than 500,000 customer touch-points for global brands such as Procter & Gamble, Sysco, Kellogg’s and Nestlé. CHEP is part of the Brambles Group and operates in more than 55 countries with its largest operations in North America and Western Europe. For more information on CHEP, visit www.chep.com. For information on the Brambles Group, visit www.brambles.com

As one of four Brambles growth companies, CHEP and Brambles provide you unparalleled opportunities to advance and accelerate your career. You’ll be joining an international growth organisation with a pioneering, circular business model. You’ll be working for a company that is changing the way goods get to market. You’ll become part of an efficient and collaborative global team making a real contribution to a smarter, more sustainable future. For more on how Brambles growth companies can accelerate your career, visit https://careers.brambles.com/

Position Description

Function/Department : Asset Management – Customer Contact Team

Position Title & Location : National TEMS Administrator – Midrand

Position Purpose : The National TEMS Administrator will be based at the customer site and report into the CHEP Regional CCT Supervisor.

The core focus of this position is to monitor all accounts operated by Season fresh on a national basis including equipment flows from co-manufacturers and to customer sites to:

  • Ensure proper control over the customer equipment, thereby minimize equipment losses
  • Help the customer avoid unnecessary hire charges.
  • Optimize the distribution of equipment by minimizing cycle times (i.e. ensure that Equipment flows through the cycle in the shortest possible time).

Major/Key Accountabilities :

  • Monitor & Manage all accounts operated by Season Fresh on a national basis.
  • General administration and client account reconciliations (query resolution process) - National
  • Reconciliation of accounts and controlling of equipment and Customer Control Systems - National
  • Reconcile Unprocessed THAN list per customer and at National Level and submit to CCS at month end
  • Reconciling Monthly/Quarterly stock counts submitted by the onsite Equipment Controllers – National
  • Manage customer depots and accounts with the assistance of the onsite Equipment Controllers
  • Assist the onsite EC with Suspended Movements resolution
  • Assist the onsite EC with creating issues/orders in PP+
  • Maintaining good relations and communication with onsite EC’s at customer locations
  • Regular plant sweeps to identify misuse of CHEP equipment where possible
  • Co-ordinate and assist with stock counts at sites (if required)
  • Attend customer management meetings as required
  • Monthly and weekly reporting function - National
  • Monitoring balances using weekly balances (BW) report
  • Master data audits
  • Contacting customers for pallet quantity verifications
  • Alerting customer management of potential losses

  • Manage the balance for exchange customers by escalating recoveries and/or arranging collection from exchange customer on behalf of the customer

  • Assist with training and provide support to the stock clerks & equipment controllers

  • Reporting on service failures and actions taken to prevent their recurrence.
  • Reporting on weekly escalations, customer visits, other site visits, driver non-compliance, failed recoveries.
  • Reporting on weekly escalations where customer failed to take action on the recovery of outstanding confirmed balances at Exchange customer locations.
  • Liaise with problem customers to recover outstanding balances.
  • The National TEMS administrator will work closely with the EC and ensure that the account is in order and risks are escalated to management

Scope : To effectively manage pallet movements and associated transactions for each transport movement type within the network.

Challenges :

  • Working autonomously and having limited access to immediate manager
  • Working under pressure

We're excited you're here to learn how we'll leverage our family of growth companies to accelerate your career. Brambles companies employ more than 14,500 people in over 60 countries, committed to connecting people to life's essentials, every day. Our people are shaping a smarter, more sustainable future by changing the way business makes, moves and sells goods in every corner of the world. We look forward to helping you become one of them. HTTPS://careers.brambles.com/


National TEMS Administrator – Midrand Job ID #: 8874 Location: ZA_Gauteng_Johannesburg Position Type: Regular Full-Time Education Required: Bachelors Degree Experience Required: Not Indicated Relocation Provided: No Relocation Offered Job Category: Customer Service Brand: CHEP CHEP helps move more goods to more people, in more places than any other organisation on earth. Its pallets, crates and containers form the invisible backbone of the global supply chain and the world’s biggest brands trust us to help them transport their goods more efficiently, sustainably and safely. As pioneers of the sharing economy, CHEP created one of the worlds most sustainable logistics businesses through the...