Job Description

We are looking for ServiceNow Administrator to work on a Fixed Term / Permanent role for a Sydney based Project.


  • Implement and administer Service Now in ITIL, CMDB, Service Catalogue, SDLC, Change Management, and Incident Management
  • Understand the business needs and the needs to standardize processes, and build this into the ServiceNow platform via upgrades and maintenance
  • Implement and administration of ServiceNow ITSM modules - Service Request Management, Incident Management, Problem Management, Change Management, Release Management, Configuration Management, Knowledge Management, CMDB etc.
  • Perform ServiceNow upgrades as needed
  • Administer ServiceNow platform capabilities and tools like Discovery and Orchestration
  • ServiceNow Admin certification or ServiceNow Application Development certification
  • Very good communication skills
  • Should be able to test and deploy new changes into production


About Us

Zone IT Solutions is Australia based Recruitment Company. We specialize in Digital, ERP and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic and flexible solutions will help you source the IT Expertise you need. Our delivery Offices are in Melbourne, Sydney and India. If you are looking for new opportunities your profile at or contact us at 0434189909

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Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We welcome applicants from a diverse range of backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people with disabilities.

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