Admissions Counselor ( Inside Sales )

TALENT MAX HR & MANAGEMENT CONSULTANTS (Indore, MP, India) 21 days ago

Role Summary
We’re looking for an Admissions Counselor who are extremely customer centric and are
excited by the challenges of a new emerging business environment.
As an Admissions Counselor you will be responsible for developing new leads, communicating
with customers, understanding their needs, and ensuring a smooth sales process. You must be
comfortable making dozens of calls per day, working with channel partners, generating
interest, qualifying prospects and closing sales.
Roles & Responsibilities
  • Responsible to manage & convert leads for versatile upGrad programs which are in
collaboration with renowned Universities/Institutes such as IIITB, NIMMS, IMT
Ghaziabad, Deakin Business School, IITM Liverpool Business School, MICA.
  • Providing in-depth information to prospective learners, this includes counseling
through phone, email, chat and social media.
  • Identifying references through the existing customer base to increase the sales
pipeline
  • Details pertaining to lead discussions & conversion should be updated real-time on
CRM (Salesforce) software
  • Responsible for adherence of the inside sales process, tools and data management.
  • Meet and overachieve the given weekly, monthly and quarterly target in terms of
revenue as well as number of enrolments.
  • Handle Objections and Price Negotiation in order to generate Sales Revenue.
  • Maintain effective communication till the time learner is onboarded
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Admissions Counselor ( Inside Sales )

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