Developer Advocacy Manager

Refinitiv Software (Thailand) Limited (Bangkok, ราชอาณาจักรไทย) ประกาศเมื่อ 8 วันที่ผ่านมา

Role Summary:

The Developer Advocacy Team at Refinitiv promotes and champions the successful use of Refinitiv Platform APIs within our industry in fulfilment of the mission to “help developers get their jobs done”. In this team we foster, establish and grow positive relationships with developers around the world by crafting excellent resources to help them build and integrate their applications with our Platforms and APIs. Activities include building sample apps, writing blog posts, crafting tutorials and being a vocal proponent of our offerings and solutions both online and in person.

To support our mission in Asia, we’re looking for a Developer Advocacy Manager to direct a team of advocates and drive initiatives that expand the reach of our program and influence within the region.

Responsibilities:
  • Build momentum and drive adoption of our platforms and APIs with developers building applications and businesses
  • Champion Refinitiv content and developer products with your team, presenting at events, writing technical tutorials, publishing articles and videos
  • Become a key contact point for the region to support and service developers alongside our frontline customer teams
  • Plan, lead and deliver developer community events, working with key partners, marketing, our frontline teams and your team of developers advocates
  • Constantly look at trends in technologies, tools and workflows to innovate and grow our offerings for developers within the community and beyond
  • Proactively seek to build new relationships with external developer groups and third parties in support our content creation and community activities
  • Solicit feedback on trends and insights within the local region and develop back to partners within the organization
  • Handle a global premium API support service ensuring your team meets and frequently exceeds defined SLAs for this service
  • Continually grow the knowledge of your team both technically and through insights from industry
  • Chip in to the successful growth and evolution of our global developer relations program
We are looking for someone with:
  • Strong background in Software Development
  • Confident and comfortable addressing and influencing different types of audiences from developers to senior partners
  • Creative, appreciative and a good communicator
  • Has proven leadership skills
  • Ability to advise a team, build emotional intelligence and motivation and get results
Desired skills:
  • Passion for servicing developers and developer communities
  • Experience in writing articles or blogs
  • Ability to think strategically with tactical execution and message effectively

Impressive benefits? Of course.

We support our colleagues’ health and wellbeing with inclusive benefits. So that's support for physical, financial, mental and environmental health, paid time off to volunteer, consumer discounts& savings and so much more. All of which are tailored to your needs and may vary by location. For more details talk to your recruiter.

As a global business, Refinitiv relies on diversity of culture and thought to deliver on our goals. Therefore we seek hardworking, qualified employees in all our operations around the world−regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under country or local law. Refinitiv is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

Refinitiv makes reasonable accommodations for applicants and employees with disabilities. If an accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us to request an accommodation. A full list of our office locations and contact information can be found at: Refinitiv Office Locations.

Be the breakthrough, activate your future and shape ours.

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