Analista de Suporte (Protheus/ADVPL)

Thomson Reuters (Campinas SP, Brasil) Publicado 13 dias atrás
Job Description

Atividades do dia a dia:

- Analisar a solicitações deste cliente;
- Ter contato com os usuários para entendimento detalhado da solicitação;
- Esclarecer dúvidas funcionais sobre os sistemas de Comércio Exterior;
- Realizar consultas SQL em banco de dados/debugs em ADVPL;
- Especificar funcionalmente problemas encontrados no sistema;
- Disponibilizar correções ao cliente com instruções de aplicação;
- Auxiliar o cliente nas atualizações de patchs;
- Prover contingência para problemas críticos;
- Análise de Causa Raiz;
- Pequenas consultorias remotas de apoio ao cliente.

Requisitos mandatórios:

Formação em TI ou áreas correlatas;

Experiência com Protheus (Financeiro, Compras, Estoque, Contábil), diferencial Comércio Exterior;

Conhecimento em linguagem de programação SQL.

Requisitos desejáveis:

Experiência em linguagem de programação ADVPL;

Inglês e/ou Espanhol.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 


As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

More information about Thomson Reuters can be found on .

Campinas-São Paulo-Brazil

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Analista de Suporte (Protheus/ADVPL)

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