Lucid is a market research platform that provides access to authentic, first-party data in over 90 countries. Our products and services enable anyone, in any industry, to ask questions of targeted audiences and find the answers they need – fast. These answers can be used to uncover consumer motivations, increase revenue, and measure the impact of digital advertising. Founded in 2010, Lucid is headquartered in New Orleans, LA with offices in Dallas, New York, London, Sydney, Singapore, Gurgaon, Prague, and Hamburg.
The Project Success Analyst is responsible for managing and overseeing online research projects (surveys) while creating and developing relationships with customers. The position plays a critical role for the organisation as the primary client contact. As part of a global team, the Project Success Analyst is also responsible for ensuring customer satisfaction through enabling project delivery for new clients, supporting client growth strategies, troubleshooting client concerns, and assisting in up-sell opportunities.
The Project Success Analysts work on multiple teams. Some teams prefer specific experience and knowledge. This may include survey design experience, knowledge of digital media ecosystem and execution of digital media campaigns or advertising operation, experience servicing management consultancies, and market research expertise.
The ideal candidate would be based in our Sydney office.
Lucid's Hiring Commitment
We understand that many candidates may not be perfectly qualified for a job posting. Experience comes in different forms; many skills are transferable – and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a dynamic, collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is near the desired qualifications.
We also know that diversity of background and thought can enhance problem-solving and encourage more creative thinking, which is why we're dedicated to adding new perspectives to the team.
At Lucid we foster a collaborative and inspiring workplace. We pride ourselves in doing this by recruiting, hiring and retaining diverse, passionate, and forward-thinking talent. Lucid is committed to and encourages an inclusive environment and we are dedicated to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.