Job Description

It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
+ Ensure the handover document , project and business application support documentation is maintained and up to date
+ Implement new releases of existing business application software once CAB has been approved the change request or as necessary.
+ Provide 2nd line support for critical business applications and/or all system support issues / requests as necessary
+ Produce specifications of business requirements to a level that enables effective delivery of agreed changes/adhoc.
+ Develop, implement and report the findings of suitable test schedules to measure and improve the quality of Cigna Applications being deployed, to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified.
+ Integrate and test components and/or subsystems and their interfaces in order to create operational services.
+ Transfer application knowledge and associated documentation to the service desk to facilitate robust service support for new and upgraded Cigna Applications.
+ Facilitate productive relationships with and between key stakeholders, during the Planning management and implementation of business change.
+ Provide support on UAT environment to test functionality of application before promote to production environment.
+ Ensure that project and business application support documentation is maintained.
Qualified applicants will be considered without regard to race, color, age, disability, sex (including pregnancy), childbirth or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
We’re a global health service company dedicated to helping people improve their health, well-being and sense of security. We offer an integrated suite of health services, such as medical, dental, behavioral health, pharmacy, vision, supplemental benefits, and other related products that serve over 95 million customers around the world. When you work with us, you’ll enjoy a different kind of career - you’ll make a difference, learn a ton, and change the way people think about health insurance. To see our culture in action, search #TeamCigna on Twitter or Instagram.

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