Appointment Scheduler - LATAM -

Job Title: Appointment Scheduler (SDR) - LATAM
Location: Remote (CST Time zone)
Salary Range: up to $1,100 per month + 20% bonus

Work Schedule: Sunday to Thursday - 11:00 AM to 08:00 PM CST

NOTE: INDEPENDENT CONTRACTOR POSITION

Company Overview:

Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and US-based businesses, connecting candidates from vibrant regions like Latin America, the Philippines, India, Pakistan, Bangladesh, and Africa with leading American companies. Discover a world of career possibilities with Sagan.

Position Overview:

We are seeking a professional and resourceful Appointment Scheduler to join our team. This role involves making 100+ outbound calls and text messages daily to potential customers, generating in-person appointments, and ensuring a high level of customer satisfaction. You will be the face and voice of our company, so a positive attitude and excellent communication skills are essential.

Key Responsibilities:

• Outbound Communication: Conduct 100+ outbound phone calls and text messages to potential customers daily.
• Customer Engagement: Deliver a 5-star customer service experience to every client.
• Appointment Scheduling: Utilize Google Maps in real-time to suggest efficient appointment times and confirm appointments to maintain a demo rate above 80%.
• Collaboration: Work with the sales team to ensure appointments align with client needs and expectations.
• Record Keeping: Maintain accurate records of all interactions in CRM tools such as Gohighlevel and Workiz.
• Clerical Duties: Perform other clerical duties as required and respond to inbound calls.

Qualifications:

• English Proficiency: Near mastery of the English language, both written and spoken.
• Communication Skills: Strong ability to communicate effectively and build rapport with potential clients.
• Customer Service Orientation: Focus on delivering exceptional customer service.
• Technical Skills: Proficient in outbound calling, telemarketing techniques, and familiar with CRM tools.
• Multitasking Ability: Strong multitasking and stress management skills.
• Experience: Experience in warm calling, technology sales, or related fields preferred.

Nice-to-Haves:

• Familiarity with Gohighlevel or other CRM tools.
• Experience setting appointments for a home service business.

Additional Requirements:

• Reliable, stable, and high-speed home internet access.
• A private and distraction-free workspace.
• Consciousness of data security and respect for clients' confidential information.

Please note: To ensure prompt processing of your application, we kindly request that you submit your resume and intro video in English format.