In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things. We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure. At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.  

Want to be a part of our team?

NTT have an exciting new opportunity for an experienced individual to join our Architecture community. This is a key role in guiding/advising NTT customers with complex infrastructure landscapes, in an attempt to align the customers' requirements with NTT's capabilities.
In addition to the above, the Customer Architect will also help, advise or enable NTT Customer's architectural decision process, in the event that they lack a design authority or technical nous.
This is a pivotal role within NTT as the Customer Architect will be integral in enabling NTT to better transition customers to NTT Cloud and Infrastructure and create good architectural visibility between both NTT and the customer.

Working at NTT

As a Customer Architect your responsibilities will include:

  • Gap Identification - Identify Customers architectural capabilities and identify any knowledge or architectural Gaps
  • Design Authority - Provide Consulting leaning towards providing "Design Authority" Suggestions
  • Recommendations - Provide where required, customer recommendations in terms of architecture, especially from an infrastructure POV
  • Customer Cloud Analysis - Detail customer IaaS/Clouds Environments, defining a clear understanding of all application dependencies of the infrastructure.
  • Customer Transition Specialist - Create Detailed transition plans to move customer Infrastructure/clouds to NTT IaaS platforms for customer to run their required Application.
  • Consulting - Short periods of onsite consulting
  • Risk Identification – Identify risk, use judgment and communicate effectively with customer the risk of proceeding in certain directions
  • Expertise - Provide expert knowledge of NTTICT's architecture in terms of Network, Infrastructure, Application rationalisation and emerging technologies
  • Projects - Enable customer projects, by guiding the customer through the NTTICT Architecture processes and frameworks, and provide guidance for Moves, Adds, and Changes. 
  • Collaborate - Work with the technical community to communicate, educate and advise on customer solutions, technologies and techniques.  Align with presales and project managers to ensure a consistent front to the customer.
  • Documentation – Keep customer as-built diagrams, architectural principals, and detailed design documents up to date.

What will make you a good fit for the role?

To be successful in this role it is essential you possess the following key knowledge and experiences;

  • Ability to distil and explain technical concepts to less technical people
  • Expertise in cloud services environments
  • Expertise in Cloud solution Architecture
  • Expertise in Managed Services and Production Environments governed by ITIL
  • Virtualisation experience with Linux systems
  • Experience with Network, Service Provider, Telco and Cloud Architectures
  • Experience with NAS and SAN architecture
  • Experience with BCP Business Continuity, Disaster/Recovery planning, storage and backup and restore techniques
  • Knowledge of Different cloud solutions such as AWS, Azure and OpenStack
  • Knowledge of Emerging technologies and automation/DevOps
  • Excellent organizational and interpersonal skills
  • Demonstrated written and verbal communication skills

Join our growing global team and accelerate your career with us. Apply today.

Equal opportunity employer

NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.

Customer Architect

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