Job Title/Designation :
Area Sales Manager - Agency Channel- Indirect Channel - Mumbai
Job Description :
Overall purpose of the job :
Achieve Gold Loan / Business acquisition targets of assigned Area, through building an effective agency force (freelancers / DSAs). Identify and utilize opportunities to cross sell other products of the bank
Key Performance Areas :
Recruitment, Training & Maintaining Team
o Identification & recruitment of BDEs, Agency / DSA force up to expectation.
o Conduct regular meetings of agency force as per guidelines.
o Equip team with periodic trainings / house visits & joint calls.
o Control attrition by meaningful engagements.
o Timely intervention ensuring overall business quality.
New Business Acquisition
o Achieve New Business targets (customer # & Volume) time to time.
o Achieve Activation targets month on month.
o Timely intervention ensuring sales quality and repeat business.
o Assist BDE / agency Team in chalking sales / marketing strategies for the locality
Cross sell of all other products (as per guidelines time to time).
o Establish sales reporting mechanisms as per company standards
o Take active role in recruiting and inducting BDEs/ Sales Team.
o Conducting periodic performance reviews with BDEs.
o Evaluation of performance vis-à-vis the competitors of the locality
Achieving Operational Efficiency
o Work with branches for achieving operational / compliance standards
o Attend & resolve customer / others complaints about the channel.
o Maintain liaison with Regional Sales Manager/ Area Manager/ Departments in Zonal/ Head Office for speedy resolution of problems faced by branches / verticals.
4 to 9 years
Area Sales Management,Gold Loan,Operational Efficiency