Assistant Manager/Sr Associate _Client Services CRM Regulatory

Bnpparibasgt (Tamil Nadu, India) 12 days ago

About BNP Paribas Group:

BNP Paribas Group is a leading European bank with a strong
global footprint across 72 markets and more than 202,000 employees.
The Group
provides corporates, institutional and private investors with product and
service solutions tailored to their specific needs. It offers a wide range of
financial services covering corporate & institutional banking, wealth
management, asset management, insurance, as well as retail banking and
consumer financing through strategic partnerships”.

About BNP Paribas India Solutions:

Established in
2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas
Group, a leading bank in Europe with an international reach. With delivery
centers located in Mumbai and Chennai, we are a 24x7 global delivery center.
We partner various business lines of BNP Paribas such as Corporate and
Institutional Banking, Wealth Management, Retail Banking through three
verticals - Information Technology, Operations and Finance Shared Services.

About Business line/Function :

Client Management Operations team is leveraging an integrated model; the Client Management
Operations Team delivers a comprehensive range of solutions to various
business lines of the Group across the globe. The services include
referential data management, Know Your Customer (KYC), Due Diligence
preparation (client recertification and onboarding), credit administration
and post-trade client services

Job Title:

Client Management Regulations


Nov 2020


Management Operations ISPL



Business Line / Function:

Client Management Operations ISPL

Reports to:


of Client Services ISPL




Number of Direct Reports:

Directorship / Registration:


Position Purpose

Within the Capital Market Transversal
Operation of BNP Paribas CIB, the Global Client Service team objective is
to provide our clients with a top of the range service and ensure a dedicated
follow up of business continuity.

Regulatory regimes imply material changes in
our internal ways of working and in the relations with clients, due to the
extent of the scope at stake

· Multiple regulations across
the globe: Europe (such as EMIR), U.S. (such as Dodd Frank Act, FATCA) and
several jurisdictions in Asia Pacific (e.g. in Hong Kong)

· Extra-territoriality

· Various and
heterogeneous requirements such as timely confirmation, trade reporting, mandatory
clearing / margining, distribution to Equity Research to Major US
Institutional Investors only

· All types of clients
(Institutional, Corporates, Central Banks, Hedge Funds) impacted

· All BNP Paribas
entities (such as non-European subsidiaries) must comply with their own

Tax legislations (such as the Hire Act in the
US or the CRS standards committed by OECD countries) are on the agenda and
require an extensive client classification exercise along with a potential
regulatory procedural obligation.

All those regulatory requirements bring about
an intensive client communication to (i) informing &
educating our clients on regulations BNP Paribas is subject to, (ii)
undertaking procedural exercises, when needed, to comply with our regulatory
obligations and (iii) informing the clients about the impacts
on our business relationship with them should BNP Paribas fail to comply with
its own obligation.

An intensive internal coordination is also
required to educate the Business representatives (Global Market and Coverage)
about the regulatory framework, the impacts on their clients and the relevant
contigency action plan.

The Client Management Regulations APAC team is also closely collaborating
with other functions looking after regulatory affairs such as Legal,
Compliance, Project Management, IT, Finance, Due Diligence and both Global
Market Regulatory Affairs and Global Market Business Management.

The Client Management Regulations team is
client facing, responsible for client communication related to regulatory
changes resulting from MIFID 2, EMIR (European Market Infrastructure
Regulation), the Dodd-Frank Act in the US, other OTC derivatives regulatory
regimes (including those pursuant to HKMA and MAS rules), tax-related
legislations (e.g. FATCA and AEOI [Automatic Exchange of Information]),
Equity Research enablement, among others. All this need to be addressed
diligently due to the very important stakes; indeed, not being compliant in
due time could result trading disruption, loss in firm’s reputation and
regulatory breach.



  • Regulatory Onboarding and Support

ü Facilitating and follow up with client onboarding

ü Tackling regulatory blocks that prevent trading

ü Addressing queries from clients, traders,
marketers and relationship managers

  • Regulatory Remediation Exercises

ü Ensuring our existing clients comply by the
regulatory enforcement date

  • To achieve Regulatory Onboarding and
    Regulatory Remediation Exercises, the Client Management Regulations team
    aims at:

ü Preparing the necessary regulatory materials to
dispatch to clients

ü BNPP offers and positions (i.e. encourage
signature of ISDA protocols)…

ü Remediating any pending items necessary to meet
regulatory requirements by their compliance dates and minimize any trading
disruption with our valued clients

ü Reaching out to our clients to ensure they have
completed the necessary documentation:

counterparties adherence to ISDA protocols / Representation Letters

For clients who
did not sign the ISDA protocol, pushing on bespoke legal documentation

ü Addressing potential requests from regulators

ü Working with the different functions involved in
this regulatory compliance effort
(such as Business Management, Legal and UK & US counterparts)


Anticipating the
new rules / change of rules to come (Regulatory

Contributing to
the Permanent Control Framework

Contributing to
the alignment of procedures across the regions

Contributing to a
Global Compliance Status update and KPIs

Technical & Behavioral Competencies

  • Experience
    in project management with a strong communication skills

  • Knowledge
    related to OTC derivatives regulations and / or tax legislations a plus

  • Understanding
    of derivatives

  • 3 - 5 years in finance or
    banking related industry

Specific Qualifications (if required)

  • Degree
    in Finance, Business or Mathematics; post-graduate degree in Business or

  • Fluent
    in English, written & verbal.

  • History
    of achievement in previous roles

  • Innovative,
    creative and pro-active

  • Rigorous
    to ensure quality

  • Strong
    interpersonal skills

  • Excellent
    verbal, presentation and written communication skills

  • Excellent
    analytical and problem solving skills

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate /

Attention to detail / rigor

Client focused

Critical thinking

Transversal Skills: (Please select up to 5 skills)

Analytical Ability

Ability to develop and
adapt a process

Ability to understand,
explain and support change

Choose an item.

Choose an item.

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 1 year

Other/Specific Qualifications (if required)

  • Degree in Finance, Business or Mathematics; post-graduate degree in Business or Finance

  • Experience in project management with a strong communication skills
  • Knowledge related to OTC derivatives regulations and / or tax legislations a plus
  • Understanding of derivatives
  • 3 - 5 years in finance or banking related industry

Primary Location: IN-Tamil Nadu

Job Type: Standard / Permanent


Bachelor Degree or equivalent (%3E= 3 years)
At least 2 years

Schedule: Full-time

Assistant Manager/Sr Associate _Client Services CRM Regulatory

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