Assistant Manager/Senior Analyst, Quality Assurance

BestServe Financial Limited (Hong Kong, Hong Kong) 14 days ago

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Job Responsibilities

  • Monitor the overall compliance with governing rules, service agreements of all MPF/ORSO products administered by BestServe and ensure fulfillment with requirements of ISO 9001 quality standards.
  • Handle enquiries from trustees, regulators and pensions operations team and conduct investigation for complaint/appeal cases to ensure our compliance with the relevant regulatory requirements and internal operating guidelines
  • Perform regulatory filing and compile reports to regulators and trustees
  • Reivew operation procedure manuals of responsible MPF/ORSO scheme and provide recommendations on control improvements
  • Responsible for the coordination of on-site visits and audits by auditors, regulators and trustees
  • Other ad-hoc projects as assigned

Job Requirements

  • University graduate preferred
  • At least 5 years' working experience in pension industry
  • Good knowledge of MPF / ORSO Ordinance and Regulations
  • Good communication and analytical skills
  • Good spoken and written English and Chinese
  • Good PC skills in MS Office (Word, Excel and Access)

We offer 5-day work, attractive salary, MPF, group life and group medical insurance and excellent career development opportunities to the right candidate.

We are an equal opportunity employer and welcome applications from all qualified candidates. Application forms and resume will be kept for a period of 24 months after completion of the recruitment process. (All information will be held in strict confidence and only used for recruitment purpose.) 

Job Category:

Customer Service / Operations

Posting End Date:

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Assistant Manager/Senior Analyst, Quality Assurance

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