Job Description

Company Description

Imagine joining a team that’s at the top of their game. Come to work at Restaurant Associates and learn from the pros how to serve thousands of visitors in some of the world’s best venues. Because of what we do, more than 30,000 guests enjoy an unforgettable experience every day. Learn. Grow. Serve. It’s a winning combination.

Why work with Restaurant Associates? We are a member of Compass Group Canada, the leading foodservice and support services company. We provide foodservice solutions and fine dining luxury suite services at different destinations—from local museums to famous sporting and iconic cultural venues. Join us.


Job Description

The Assistant Manager works with the Manager and the team to successfully manage dining operations.

Now, if you were to come on board as one of our Assistant Managers, we’d ask you to do the following for us:

  • Help the Manager oversee the residential dining operations.
  • Develop and monitor a meal and break schedule for the staff that does not interfere with customer service.
  • Train, develop and lead a team of associates capable of providing great customer service.
  • Monitor and organize catering orders with weekly invoicing.
  • Perform administrative duties, including: cash register readings, orbit, inventory, banking, ordering and the administration of the “Be a Star Program.”
  • Be accountable for client and customer relationship building.
  • Ensure strict compliance of Compass Quality Assurance and Health and Safety Programs.

Qualifications

Think you have what it takes to be our Assistant Manager? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

  • Solid supervisory experience.
  • Mental ability to provide excellent judgment for problem-solving and strong arithmetic skills.
  • A passion for Customer Service excellence.
  • Detail-oriented and thrive in a fast-paced environment.
  • Solid team player with an emphasis on customer-service.
  • Strong supervisory skills and the proven ability to motivate, lead and coach staff.
  • Superior client relationship skills.
  • Excellent communication skills (written and verbal).
  • Strong proficiency in computer skills, MS Office (Word, Excel, Outlook etc.)
  • Able to accommodate a flexible work schedule (including evenings and weekends).


Required Languages:

  • English Only 

    Education: 

    Required Skills:
  • Interpersonal
  • Microsoft Excel 
  • Microsoft WORD
  • People Management 

    Competencies:
  • Communication
  • Leadership
  • Relationship Building 


Additional Information

Full social benefits:

-medical and dental insurance

-Group RRSPs

-3 weeks paid vacation

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