Assistant Restaurant Manager - new Drive Thru Restaurant at Malvern East

vivagyg (South Yarra VIC, Australia) 7 days ago

GYG Mission Statement

GYG will dominate fast casual Mexican dining by always delivering remarkable food and service experiences.

About GYG

Guzman y Gomez (GYG) Mexican Taquerias are fast paced food and beverage restaurants that are focused on continually enhancing the customer experience through the prompt delivery of high quality Mexican products in a friendly and enjoyable restaurant environment.  GYG remains committed to continually building on the strong company culture and employee experience by putting pride and passion into all we do, and respecting and developing all employees.

Why GYG?

Is company culture important to you? If so, GYG is the place to be! Work with an exceptionally cheerful, positive and enthusiastic team that is always ready to take the extra step to provide remarkable customer service to all customers, work together as a team and champion GYG's firmly entrenched values.

The Role

Reporting to the Restaurant Manager, the Assistant Restaurant Manager is responsible for the overall efficient and effective management and operation of the restaurant in the absence of the Restaurant Manager. The Assistant Restaurant Manager is to maintain complete knowledge of GYG menu items, ingredient and procedures at all times in order to proactively and promptly deliver the highest level of customer experience.

This role will suit an individual that is passionate about hospitality and management and is motivated to promote GYG's values and display energy and enthusiasm for the unique brand.

If you are ready to learn, develop and assist with leading a sucessful team, then you're the person we're after!

Key areas of responsibility

  • Assist with leading both the restaurants operations as well as crew on shift
  • Support the Restaurant Manager in the general running of the restaurant
  • Proactively elevate the customer experience from excellent to remarkable
  • Ensure the consistent training and coaching of crew
  • Assist with inventory and financial management

To be successful in this role, you should have/be:

  • Vibrant, enthusiastic and cheerful personality
  • Passion for food, quality and making the customers love us
  • Great leadership and communication skills with people from different cultural backgrounds
  • Collaborative attitude, adaptability and the drive to always go a step closer to perfection
  • Proven experience in a supervisory/management role in the QSR/restaurant/hospitality industry
  • Completed (or willingness to undertake) Food Safety Supervisor course
  • Completed (or willingness to undertake) Responsible Service of Alcohol course
  • Good command of spoken and written English
  • Understanding of written operation and financial reports
  • High level people management and conflict resolution skills
  • Possess a good understanding of food safety concepts
  • Ability to personally execute cooking tasks and food preparation procedures
  • Willingness and ability to undertake one shift per months in leading kitchen position
  • Strong computer/IT acumen including the ability to use Microsoft Office software

Assistant Restaurant Manager - new Drive Thru Restaurant at Malvern East

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