Retail Cross Asset Solutions is a business within Global Investor Sales that is responsible for the sales of Capital Markets products to retail financial intermediaries including private banks, broker dealers, consumer banks, etc.
The vast majority of the products sold to Retail Financial Intermediaries include highly structured notes issued by Citi, which have very specific requirements with respect to complex pricing & structuring, settlement across multiple Citi issuance vehicles, and multi-functional, post-trade lifecycle management.
The Life Cycle Management Support roles will sit in the respective regional RCAS sales team and report to the RCAS Sales Heads [and matrix to the relevant Client Facilitation teams]. He/She will be responsible for supporting senior salespeople across the life cycle of the trade - from first interaction with client [auto-priced or voice RFPs] through trade execution to post-trade lifecycle management. He/She should be able and trained to book trades.
This role will serve as point person for RCAS Sales in interfacing with key internal stakeholders including: Operations (middle office, settlements), internal & external Issuing & Paying Agents, Clearing Houses, MAG/structuring and platform; this role will also interact heavily with control areas such as Treasury, Legal, Tax and Risk. Close coordination and physical proximity to the sales teams and sales process is a requirement for the role.
The role is designed to ultimately enhance the client experience by supporting highly complex processes and simplifying the management of the trade life cycle. Life cycle management contains a significant marketing angle as well helping draft marketing material in English or other local languages.
The Trade Support Specialist will work on both a reactive and proactive basis to reduce operational risks/errors by providing deal support to senior sales, addressing specific events/errors, diagnosing root causes and identifying potential solutions
Understanding pricing and provide back-up and maker-checker support to senior sales
Pricing of reverse inquiries sent by clients
Trade capture and settlement
Assist senior sales in closing transactions working with various internal stakeholders
Follow up with Operations to guarantee timely booking
Proactively liaise with custodians for trades with non-settling distributors
Lifecycle event management
Monitor upcoming life cycle events and ensure that payments are made on time
Follow up with Operations and paying agent on any settlement breaks
Evaluate invoices and manage payment process for fees to non-settling distributors
Work with Client Onboarding Team and the relationship manager to on-board clients
In charge of drafting precise Marketing Material following a highly regulated frameworks
1-3 years of experience in Capital Markets or in Operations
Strong understanding of Structured Products, including understanding of pricing
Experience working in a large financial organization
Track record of working with complex booking systems
Proficient with Microsoft Office and Bloomberg
Excellent interpersonal and communication skills
Superior quantitative / problem-solving skills
In depth knowledge of the products, clients and business dynamics (flow derivatives, indices, single-stock, exotics, multi asset equity derivative products)
Good understanding of Client Marketing needs
Bachelor’s degree (or equivalent) – ideally in Business, Finance or Engineering
For some locations, fluency in native language may be required.
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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