amalan is looking for Sales Associate Consultant to help clients to understand our service as a leading debt management company in Southeast Asia.
Our mission at amalan is to assist people in regaining control of their finances. We help borrowers reduce their debt burden by either reducing the monthly payments or reducing the overall loan amount that needs to be paid back. Since 2019, amalan is the only company in Indonesia that is registered for this type of service with OJK.
You will work at our awesome headquarter on the rooftop of one of the malls in Yogyakarta. We offer a start-up environment with a flat hierarchy that gives you ample space to develop yourself professionally and to apply your creativity. Starting salary and benefits are competitive with excellent growth perspectives.
The successful candidate will be a talented, passionate, and detailed person who loves to communicate and persuade people for their good.
Receive inbound calls including sales leads and calls from current and potential customers.
Place outbound follow-up calls to sales leads, explain the benefit of amalan’s services and persuade potential customers to complete and submit an application.
Communicate with customers in writing. Prepare standard documents to sign up customers based on amalan templates.
Answer questions about our service and the company to sales lead and provide status updates to existing customers. Ensure customer understanding and satisfaction.
Assist customers with any problems experienced with our service and inform the appropriate team member to find a solution.
Update our customer database after each customer contact.
Meet Quality Assurance Requirements and other key performance metrics.
Willing to live in Yogyakarta and work in shift schedule.
A Diploma, Bachelor or Master’s Degree from a reputable university.
Fluent in English.
Previous telesales or desk collection experience is a plus.
Excellent interpersonal, written, and oral communication skills
Excellent listening skills and the ability to ask probing questions, understand concerns and overcome objections
Highly motivated, able to manage priorities and adapt to change in a fast-moving environment
Professional and friendly attitude and able to quickly develop a good relationship with customers
Strong influencing and closing skills
Proficient with standard office applications and the ability to use new software quickly
This is an exciting opportunity within a small and dynamic team in a high growth startup led by an international group of experienced finance and start-up veterans (for bios, please visit: here). It is a fun job for a highly motivated and creative person that learns quickly and likes a fast-moving, challenging environment.