Job Description

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Job Description
Main Role Overview
Reporting to the Head of Asia Pacific Facilities & Operations, this role provides Facility Management leadership and expertise to support the VP’s and GM’s for the Asia 5 Commercial Operations. The Asia 5 Commercial businesses are located in Hong Kong, South Korea, Taiwan, Singapore and Malaysia. This position will be located in Gilead’s Asia 5 HQ in Hong Kong office. This role will manage a mix of direct report, contractor and service provider. The position will be a key member of the EMEA Asia Pacific Team which in total is managing 13 offices and 31 material warehouses in 7 countries.
Core responsibilities
+ Supervise Site Managers to deliver efficient services at their sites.
+ Provide regional leadership, supporting the regional business and supporting the F&O team.
+ Manage the Facility Management teams to support the needs of the business’ located within the country/region.
+ Work with the Space & Master planning and Project Teams on capital projects and workplace initiatives to support the geographical expansion of the region and development of the F&O business.
+ Manage Leasehold Improvement, Churn and Operational Excellence projects as required.
+ Manage delivery of capital projects including management of third party suppliers as required.
+ Develop an annual regional plan for the implementation of the 20/20 objectives and a 3 year financial forecast.
+ Continued development of the hard and soft services strategy, ensuring appropriate SLA’s and KPI’s are developed and implemented.
+ Develop an annual procurement programme aligned to the Facilities Master Plan
+ Strategies and execute optimised outsourcing solution.
+ Provide continued support and advice to the business on matters relating to buildings mechanical, electrical, health, safety, environmental and security.
+ Undertake regular technical reviews of M&E and EHS & Security.
+ Ensure legal compliance for all buildings, plant and equipment and building services across the Asia 5 region.
+ Provide technical advice on new project concepts: standard and quality of design, promotion of best practice and overall risk management to the business
Performance
+ Measure performance of site services, to improve service delivery and contract performance.
+ Ensure that the International Masterplan remains accurate and relevant with up to date space plans and growth modelling data for the Asia5 region.
+ Strengthen the current technical capabilities of the Asia 5 FM team and increase strategic competencies to better meet the requirements of the business
+ Contribute to the setting, organising and prioritising of goals and objectives for the whole of the Asia Pacific region, undertaking written performance reviews and implementing training/development plans for all direct reports.
+ Manage regional consultants or vendors related to all CRE property matters.
+ Manage regional suppliers to review performance against contract using SLA’s and KPI’S where appropriate.
+ Management of reporting of Regional facility data by site managers.
Compliance
+ Manage compliance of Buildings and EH&S and Security for facilities within Asia 5.
+ Manage compliance of company policy for procurement.
+ Manage compliance with local law and regulations.
_Risk_
+ Supervise the site Managers to mitigate the potential risks associated with Facilities and Operations via site managers monthly risk register and escalating where necessary to Head of Facility Management Ops.
Finance
+ Maintain and manage the F&O budgets for the Region.
+ Produce LE's in line with the Jun/Sept timetable.
+ Act to minimise the impact of any variances against forecast.
Occupancy
+ Engage regularly with HR and GM departments to review headcount plans. Ensure the Site Managers assess average daily occupancy.
+ Ensure the correct office space distribution and growth for all sites within the Region.
+ Design stacking plan with work with site leads to ensure real time and accurate seating allocation.
Business Partnering
+ Engage with GM for Commercial Operations to explain the full F&O proposition (Global Management plan, governance, operating model, policies, and processes).
+ Engage with Security, IT, Procurement, Finance, EH&S and Legal to ensure commitment to successful delivery of Regional plan.
+ Create effective communication with occupants via the site managers, to ensure maximum utility of buildings.
+ Supervise relationships with landlords and/or property managers.
CIP
+ Identify and assist developing and implementing procedures and processes; promoting a consistent approach to Facilities management.
+ Implement training and create staff deve
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