Job Description

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Job Description
Main Role Overview
Reporting to the Head of Asia Pacific Facilities & Operations, this role provides Facility Management leadership and expertise to support the VP’s and GM’s for the Asia 5 Commercial Operations. The Asia 5 Commercial businesses are located in Hong Kong, South Korea, Taiwan, Singapore and Malaysia. This position will be located in Gilead’s Asia 5 HQ in Hong Kong office. This role will manage a mix of direct report, contractor and service provider. The position will be a key member of the EMEA Asia Pacific Team which in total is managing 13 offices and 31 material warehouses in 7 countries.
Core responsibilities
+ Supervise Site Managers to deliver efficient services at their sites.
+ Provide regional leadership, supporting the regional business and supporting the F&O team.
+ Manage the Facility Management teams to support the needs of the business’ located within the country/region.
+ Work with the Space & Master planning and Project Teams on capital projects and workplace initiatives to support the geographical expansion of the region and development of the F&O business.
+ Manage Leasehold Improvement, Churn and Operational Excellence projects as required.
+ Manage delivery of capital projects including management of third party suppliers as required.
+ Develop an annual regional plan for the implementation of the 20/20 objectives and a 3 year financial forecast.
+ Continued development of the hard and soft services strategy, ensuring appropriate SLA’s and KPI’s are developed and implemented.
+ Develop an annual procurement programme aligned to the Facilities Master Plan
+ Strategies and execute optimised outsourcing solution.
+ Provide continued support and advice to the business on matters relating to buildings mechanical, electrical, health, safety, environmental and security.
+ Undertake regular technical reviews of M&E and EHS & Security.
+ Ensure legal compliance for all buildings, plant and equipment and building services across the Asia 5 region.
+ Provide technical advice on new project concepts: standard and quality of design, promotion of best practice and overall risk management to the business
+ Measure performance of site services, to improve service delivery and contract performance.
+ Ensure that the International Masterplan remains accurate and relevant with up to date space plans and growth modelling data for the Asia5 region.
+ Strengthen the current technical capabilities of the Asia 5 FM team and increase strategic competencies to better meet the requirements of the business
+ Contribute to the setting, organising and prioritising of goals and objectives for the whole of the Asia Pacific region, undertaking written performance reviews and implementing training/development plans for all direct reports.
+ Manage regional consultants or vendors related to all CRE property matters.
+ Manage regional suppliers to review performance against contract using SLA’s and KPI’S where appropriate.
+ Management of reporting of Regional facility data by site managers.
+ Manage compliance of Buildings and EH&S and Security for facilities within Asia 5.
+ Manage compliance of company policy for procurement.
+ Manage compliance with local law and regulations.
+ Supervise the site Managers to mitigate the potential risks associated with Facilities and Operations via site managers monthly risk register and escalating where necessary to Head of Facility Management Ops.
+ Maintain and manage the F&O budgets for the Region.
+ Produce LE's in line with the Jun/Sept timetable.
+ Act to minimise the impact of any variances against forecast.
+ Engage regularly with HR and GM departments to review headcount plans. Ensure the Site Managers assess average daily occupancy.
+ Ensure the correct office space distribution and growth for all sites within the Region.
+ Design stacking plan with work with site leads to ensure real time and accurate seating allocation.
Business Partnering
+ Engage with GM for Commercial Operations to explain the full F&O proposition (Global Management plan, governance, operating model, policies, and processes).
+ Engage with Security, IT, Procurement, Finance, EH&S and Legal to ensure commitment to successful delivery of Regional plan.
+ Create effective communication with occupants via the site managers, to ensure maximum utility of buildings.
+ Supervise relationships with landlords and/or property managers.
+ Identify and assist developing and implementing procedures and processes; promoting a consistent approach to Facilities management.
+ Implement training and create staff deve
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