Please note that this vacancy is open only to nationals of Kenya.
The Information and Communication Technology (ICT) Associate is responsible for: implementing ICT policies and standards established by the HQ; providing ICT and administrative support services to the UNFPA Country Office; and providing daily technical support to users of information management tools and technology infrastructure.
Qualifications and Experience:
-Secondary education. First level university degree preferably in Computer Science or equivalent professional qualifications desirable.
Knowledge and Experience:
-Relevant certifications in hardware and software management and application required, including Microsoft Certified Professional (MCP);
-7 years of relevant working experience, including network administration, support to management of hardware and software platforms, telecommunications facilities, knowledge of Windows-based packages/applications;
-Good knowledge of PC/LAN operating systems, Microsoft Windows, corporate ICT security and viral protection systems, ERP;
-Ability to perform a variety of standard specialized and non-specialized tasks and work processes that are fully documented, researched, recorded and reported;
-Ability to review a variety of data, identify and adjust discrepancies, identify and resolve operational problems;
-Some experience in client support, such as, a Help Desk or User Support Unit;
-Ability to provide input to business processes re-engineering, elaboration and implementation of new systems.
Fluency in English is required. Knowledge of Kiswahili and any other UN language is desirable.
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