Associate - Analytics & Reporting - FCS - BD - Hong Kong

PricewaterhouseCoopers China Holding Limited (Hong Kong, Hong Kong) 20 hours ago

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Clients & Markets

Management Level

Associate

Job Description & Summary

Business Development (BD) is part of Markets, which is responsible for strengthening our brand and driving growth, supporting our people to
deliver One Firm, offer multi-competency solutions and create distinctive value propositions for our clients.
BD empowers our people and the firm to drive a client centric culture. We help develop client relationships, connect the firm, drive Markets
strategies, and work with teams to identify and win opportunities. We put to use client insights, industry knowledge, and commercial and
market trends to help us truly understand our clients’ needs and build deeper client relationships.

Purpose of the role

Positioning the firm in the market as a trusted advisor with clients, and a leader in strategically important industry segments is important to the overall growth strategy for PwC. The role is based in the Business Development/ Markets team working closely with the Analytics and Reporting Manager. The China/Hong Kong firm is currently undertaking a client-centric transformation, enabled by the implementation of Salesforce. We are seeking an Analytics and Reporting Consultant to work closely with the Analytics and Reporting Manager to support the development of our data analysis and reporting capabilities. The role will involve building reporting solutions using business intelligence and data visualisation tools to support delivery of the sales transformation programme. The role will also include the translation of business requirements into technical enhancements to support the ongoing development of our data and reporting capabilities. The role will involve working directly with Line of Service stakeholders, client relationship teams and other specialists across the firm, such as Markets, Risk & Quality, Compliance, Operations and Finance.

Key responsibilities:

  • Develop an understanding the firm’s organisational structure and the data sources and data models available across the business

  • Analyse data and reporting requests received from the business and convert them to requirement sets Perform business performance reporting, dashboard building and financial/ CRM data analysis and implement solutions into business as usual

  • Use visualisation techniques to respond to business questions in a compelling manner Ensure that any solution not only provides the business with data and information in the form of reports but also, more importantly, provides insights, highlighting trends, opportunities and potential threats

  • Work with the relationship managers and business representatives to prepare and submit business cases for major reporting projects

  • Support assessment of data quality, identify required actions and advise on any changes or new business rule definitions required

  • Analyse new releases of Salesforce and communicate the key business impacts to stakeholders Participate in UAT of new releases of Salesforce to validate end solution design and manage the changes to reports and dashboards according to business needs

  • Support ad-hoc requests for data analysis or reporting

  • Back up Business Support team to resolve system/business issues encountered by end users

  • Support with knowledge transfer activities to the wider team and other stakeholders

Mandatory experience and skills:

Education

  • Educated to at least Bachelor degree level, preferably in Computer Science or a related discipline, or a Business degree combined with appropriate technical skills

Work experience

  • Understanding of effective project management processes

  • Experience in business reporting and analysis

  • 1-3 years’ of work experience Personal characteristics/capabilities

  • Results oriented with service mentality

  • Able to get tasks done efficiently with minimal supervision

  • Good analytical skills

  • Able to evaluate and address the root cause of issues rather than the symptoms Advanced SQL skills , 1+ years of proven experience in business intelligence/ visualization/ data analytics/ data warehouse/ data architectures and related tools (e.g. Tableau, Power BI)

  • Excellent organisational and time management skills, self-motivated and able to work under pressure

  • Highly proficient in MS PowerPoint and Excel

  • Proficient in spoken & written English. Mandarin and Cantonese preferred

  • Excellent communication skills to articulate insights to management

  • Experience in working with multi-competency teams and across different departments Resilient and a team player, to encourage an atmosphere of trust, openness and communication and an approach based on working together and shared objectives

Desirable experience and skills:

  • Understanding of professional services firms

  • Experience in working with senior leaders

  • Knowledge of JAVA/ VBA/ Python

  • Experience in using Salesforce reporting tools

The PwC China (including Mainland China, Hong Kong, Macau) does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of PwC China (including Mainland China, Hong Kong, Macau). PwC China (including Mainland China, Hong Kong, Macau) is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the local law.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date


Associate - Analytics & Reporting - FCS - BD - Hong Kong

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