Job: Business Support and Management

Primary Location: ASEAN %26 South Asia-India-Bangalore

Other Locations:

Schedule: Full-time

Employee Status: Permanent

Posting Date: 04/Mar/2021, 9:52:16 AM

Unposting Date: Ongoing

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The primary focus of the role is to deliver predictive models for analytics projects within the Group Retail Clients Analytics. The individual will be responsible for end to end model development, deployment, periodic model performance assessment, recalibration and redevelopment.

More specifically:
  • Analyse and agree on the Model Design for Analytics projects
  • On the agreed methodology develop and deliver the models
  • Partner creating implementation plan with Project owner including models benefit
  • Support on the deployment of the initiatives including manual scoring or implementation though any system
  • Consolidate or Track Model performance for periodic model performance assessment
  • Create the technical and review documents for approval
  • Act on behalf and/or represent the Team Leader as and when required

Be an active member of the Business Analytics CoE

Provide expertise and support in developing and deploying predictive models for Retail Clients Analytics. Embed models in the business strategy so that campaigns drive income as per Retail Clients Strategy and P&L targets, specifically Drive Client-centric analytics with in depth engagement:

  • Client Lifecycle Management ( Acquire, Activation, Cross Sell/Up Sell, Retention & Win-back)
  • Enable scientific “test and learn” for direct to client campaigns
  • Leads and trigger development from both segmentation and propensity models
  • Pricing analytics and optimization
  • Digital analytics including social media data analytics for any new methodologies
  • Channel optimization
  • Client wallet utilization prediction both off-us and on-us
  • Client and product profitability prediction
Compliance and Control:
  • Ensure appropriate operational procedures are in place in compliance with the Bank’s strategy, branding policies and standards
  • Ensure adherence of Group Retail Client Analytics Governance
A) Functional:
  • Tertiary qualifications (Statistics, Mathematics, Econometrics or Economics)
  • Retail Analytics Domain Experience (Retail Banking Business, Channel or Product Knowledge)- 6 years+
  • Good Business Knowledge
  • Mandatory Hands on modelling Experience
  • Excellent Communication skills– Seamlessly translate analytics outcome into business strategy and vice versa
  • Mandatory Analytics application usage experience - SAS
  • Good Excel Knowledge
  • Understanding of CRM principles, analytics automation, P&L forecasting and understanding of data structure (large data handling capability)are mandatory
  • Excellent PPT & Documentation Skills
  • People Management Skills
B) Personal:
  • Business acumen – understand what drives business profitability
  • Ownership & Accountability – Own, execute and deliver results
  • Client centricity – understanding on solution, service and relationship
  • Strong oral and written communication
  • Motivated by performance linked rewards

Strong partnership with multiple internal stakeholders for end to end model development, deployment, periodic model performance assessment, recalibration and redevelopment for their key initiatives.

Group/Country/Regional level:
  • Country Lead Management Team
  • Group Analytics Teams
  • Group Segment Teams
  • Group Product Teams
  • Group Distribution Teams
  • Group Risk Analytics Teams
  • Support functions including: Group Finance, GTO, Group SBA

Apply now to join the Bank for those with big career ambitions.

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

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