Job Description

Intrepid USA - Our vision makes a difference:

We are a top 10 national home healthcare company with an overall 50 year history of excellence driving our future vision forward. We are putting a dent in the homecare universe through our commitment to providing affordable, personalized, patient and family centered medical home healthcare, home hospice, private duty homecare and independent living support services delivered in a concierge style, on-demand to create an exceptional patient experience. What makes our vision different:

  • Culture driven by servant based leadership with an inverted organization chart. Our clinical teams are at the top and our CEO is at the bottom supporting our organization
  • Our Care Centers are not franchises. We have a National Support Center helping our Care Center leaders manage and drive their local “family business” style of operations, clinical and patient experience
  • Our teams manage their local Care Centers where they are embedded in the fabric of the communities they serve
  • We are committed to caring for our patients just as if they were our family

Why working here is awesome:

  • Industry leading online training system and modules for continuing education thru Intrepid University
  • Competitive pay with healthcare, dental, vision, pharmacy, Flexible Spending Account, Dependent Care Account benefits with affordable premiums for Full-time team members
  • 401K for Full, Part-time and PRN team members
  • Supportive time away through PTO time and company paid holidays for Full-time team members
  • Mobile benefits access, 24 hour NurseLineSM, Teladoc access, health education library and health cost estimator for Full-time team members.
  • Company paid Life Insurance up to $50K and AD&D insurance with the option of additional affordable voluntary life and AD&D available for Full-time team members.
  • Short and long term disability insurance available at affordable rates for Full-time team members.
  • Talent science that improves the quality of our talent acquisition, recruiting process and team members


Great work you’ll do here:

The Independent Living Associate (ILA) is a member of the Independent / Private Duty Home Health team and leads by example. The ILA is responsible for delivering professional care to our clients in accordance assigned care. The ILA offers quality of care when working with clients and when completing all documentation. The ILA complies with all agency policies and procedures. The ILA will provide quality care consistent with all relevant professional standards and state and federal requirements.

  • Provide compassionate and individualized assistance to our clients.
  • Assist with household management.
  • Monitor and report any concerning changes in client’s behavior or condition
  • Provide compassionate yet professional companionship and conversation
  • Ensure the client is in a safe environment and use appropriate precautions are taken when transporting the client.
  • Completes other assignments and duties as requested and assigned to accomplish the goals and objectives of the Company

What we’ll love about you:

  • Passion and commitment to excellence, quality and integrity
  • Embracing and leading the patient care mission through providing an exceptional patient experience
  • Positive attitude and ability to fit in as a collaborative team member for patient care
  • Excellent interpersonal communication and patient/family engagement skills
  • Commitment to documentation excellence and quality along with ability to educate and inspire others
  • High energy, focus, work ethic, motivation and commitment to lifelong learning and growth
  • Flexibility with diverse clients, cultures, and environments allowing you to provide excellent care
  • Ability to demonstrate skills in both a collaborative and solo contributor capacity
  • Proficiency with federal, state and governing agency regulations
  • Participates in continued and in-service education, as well as professional training required by law
  • Knowledge and comfort level working with technology and enterprise wide support systems and tools
  • Appropriate judgment and critical thinking in decisions that requiring consideration of customer service, patient welfare and company interests
  • Outstanding presentation and communication skills
  • Promotes the agency through positive representation and communication of its services
  • Capable of using professional judgement to delegate selected tasks
  • Strong ability to be the public face of the organization, and s
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