Job Description

Income Audit Supervisor

At Four Seasons we consider life and work to be richer when we truly connect with the people and the environment around us.

Our family members are masters at their crafts – a gardener can become an artist, a manager a conductor, a chef an inventor. We look for employees who share the Golden Rule: people who, by nature, believe in treating others as we would have them treat us. We look for our people to characterize a shared passion for excellence and to infuse that enthusiasm into everything they do.

About Four Seasons Hotel and Private Residences Bangkok Chao Phraya

We are excited to share that a new Four Seasons Hotel and Private Residences in Bangkok is expected to open soon.
Located along the Chao Phraya River, one of the world’s most famous urban waterways, Four Seasons Hotel and Private Residences Bangkok at Chao Phraya River is part of a dynamic new riverside development that includes 299 guest rooms and suites, vibrant restaurants and bars, as well as a 73-storey tower with 366 private residences.
Spanning 9 acres with lush courtyards, exceptional river views, and complemented with convenient connections to all that the city of Bangkok has to offer, Four Seasons Hotel Bangkok Chao Phraya will offer an atmospheric urban resort experience for both international and regional travellers.

About Four Seasons

Founded in 1960, Four Seasons continues to define the future of luxury hospitality with extraordinary imagination, unwavering commitment to the highest standards of quality, and the most genuine and customized service. Currently operating 109 hotels and private residences in major city centers and resort destination in 43 countries, and with more than 60 projects in development, Four Seasons consistently ranks among the world’s best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.

As the leader in branded residences since 1982, Four Seasons currently operate 38 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

What You Will Be Responsible For

People Functions

Maintain harmonious and professional relationship with co-workers and supervisors, in particular maintain a solid rapport with Front Desk, Reservations, Food & Beverage and other departments that turn in paperwork to Day Audit.

Coordinate work with other functions within the Accounting Department ensuring a seamless flow of paperwork to the Income Audit and when necessary, other functions such as Payroll and A/R.

Communicate any instances where paperwork is at variance with Internal Controls to the Income Auditor, Staff Accountant and Assistant Director of Finance.

Communicate shortcomings in paperwork back to originating department.

Assist in covering guest inquiries to the Accounting Department, including folio requests from guests, credit card inquires from guests, as well as requests for information from other departments within the hotel.

Product Functions

Collect/Audit paperwork from all revenue centers in the hotel ensuring accuracy and compliance with Four Seasons’ Internal Controls and local hotel polices.

Ensure that accurate room revenue is captured, recorded and posted.

Ensure that accurate F&B outlet revenue, Banquet Food and Beverage Revenue and F&B Miscellaneous Revenue is fully captured, recorded and posted.

Monitor and record all house account meals and entertainment expenses and report any non-compliance to the Assistant Director of Finance for follow up with the hotel management.

Balance income against the respective ledger balances in the PMS system (guest ledger, city ledger and deposit ledger) and any discrepancies are corrected as identified and brought to the attention of Assistant Director of Finance.

Verify credit card settlements and transmissions to receipts in bank and outstanding balances are traced for future receipt and ensure exceptions are investigated and anomalies are brought to the Director of Finance or Assistant Director of Finance’s attention.

Update credit card reconciliations on a daily basis that agree to transmissions and receipts; where credit card numbers are stored electronically, no hard copy of the numbers should be retained on file.

Perform monthly balance sheet reconciliations to ensure balances agree to the outstanding credit card balance per the credit card reconciliations.

Ensure post-departure allowances with all applicable backup is approved and signed per local policy and included in the SR-5.

Review the General Ledger accounts established to Record Room, Food & Beverage, Amusement and General Sales and Value Added Taxes.

On a monthly basis, a su

More Jobs at Four Seasons Follow Company

See all jobs at Four Seasons

Some similar jobs