Branch Business Leader

Yesbank (Nagpur, MH, India) 12 days ago










Strategy
& P&L Management


  • Maintains the Profit and Loss
    statement and Balance Sheet for the branch
  • Executes the Branch Strategy
    in line with the overall Branch Banking strategy for the bank
  • Sustained revenue generation for
    the branch through cross sell of TPP, RA and BB products
  • Liabilities mobilization
    through CASA portfolio growth in the Branch Catchment





Superior and Consistent Customer Service

  • Ensures Efficient
    complaint management within specified TATs
  • Drives high service
    scores
  • Conducts customer engagement
    programs and marketing events
  • Ensures proper implementation
    of CRM by the Sales, Relationship & BSD departments and to be reviewed at
    every interval





Strengthening Systems, Controls and Processes

  • Ensures Upkeep of the Branch
    and ATM and raises issues if required
  • Liaises with
    respective teams for effective and efficient Fraud Management within the
    cluster
  • Ensures branch compliance
    with Bank’s policies and processes
  • Ensures timely submission of
    MIS reports
  • Ensures safety and security
    of Bank and customer's assets
  • Ensures Audit related
    deliverables both internal and external are met as per the prescribed norms
  • Ensures Role clarity to
    employees in the branch and manage attrition








Performance
Management


  • Tracks and monitors daily
    productivity and book movement of the branch
  • Partners with the HCM
    Business partner for periodic review of performance of executives in the
    Branch and identify training needs if required




  • Monitors and enables the achievement of goals and
    key performance indicators for direct reports and ensures effective
    implementation of the performance management process in the section.
  • Ensuring
    Training & Development
  • Develops talent within the team by providing
    guidance, ongoing feedback, coaching and development opportunities to
    individuals to enable achievement of the defined goals.




  • Follows risk policy and processes to mitigate the
    operational, regulatory, financial, informational, reputational and audit
    risks as instructed by the departmental manager.
  • Executes the established internal control systems and
    compiles relevant information for departmental audits, as necessary.













  • Bachelor’s degree in any discipline
  • Master’s degree is preferred



  • AMFI/NCFM/IRDA certifications will be an added advantage


  • Written and spoken English is essential


Primary Location: India-Maharashtra-Nagpur

Other Locations:

Job: Branch Business Leader

Organization: Retail Banking

Schedule: Regular

Shift: Standard

Employee Status:

Job Type: Full-time

Job Level: Day Job

Travel:

Job Posting: 06.04.2021, 3:32:16 AM

Branch Business Leader

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