Branch Operations Manager-BRANCH BANKING-Branch Banking

Candidate Experience site (Puducherry, PY, India) 10 days ago

JOB ROLE :


· Responsible for management of day to day operations of the branch.


· Ensuring strict adherence to prescribed processes, audit and regulatory requirements.


· Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request


· Branch Lobby and customer Queue management.


· Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.


· Customer complains management and ensuring resolution of all complaints within TAT.


· Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC



JOB REQUIREMENT:


· MBA/Graduate


· Minimum work exp. – 3 years


· Thorough overall understanding of banking


· Customer service orientation


Ability to manage and motivate front office staff.

Branch Operations Manager-BRANCH BANKING-Branch Banking

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