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Medium Business Account Manager, Channel Sales

Dell
Jakarta, JK
27 days ago: DELL

Job Description

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a   Medium Business Account Executive, Channel Sales based in Indonesia.

When you’re driving human progress through innovative technology, you find every way you can to let the world know. That’s where Channel Sales comes in. Assigned to a particular territory or a specific partner, our teams are dedicated to driving sales of Dell products, systems and services. The focus is on getting the very best from a host of indirect sales channels. From value-added resellers to distributors and retailers, it’s about finding what works and constantly exploring ways to make it work even better. These relationships can change everything.

Key Responsibilities

  • Manages existing channel partners to develop ST+CI business.
  • Works with ST+CI channel partners to identify and qualify mutually rewarding sales activities, strategies, and business opportunities
  • Provides channel partner feedback to the company to match market needs with ST+CI products
  • Identifies and qualifies new ST+CI partners
  • Develops, motivates and coordinates Dell EMC sales team and Channel sales team to optimize ST+CI sales execution
  • Interfaces with the channel to ensure that service level agreements are met
  • Customarily and regularly engaged at client facilities 
  • Supports complex accounts and some large accounts  
  • Gains access and manages relationships with senior level leaders and executives 
  • Identifies business trends and leverages strengths of the channel to create a differentiated offering and position ourselves to capture business  
  • Uses complementary solutions from the Channel as a competitive strategy for ST+CI.
  • Interfaces directly with larger, more complex customers to ensure satisfaction with our ISG solutions  
  • Identifies opportunities for Channel Partners to fill a geographic or vertical coverage gap  
  • Identifies appropriate ST+CI / ISG products and services to meet the full range of the channels needs  
  • Identifies cost effective and practical alternatives for the channel by bundling products/service “solutions” to maximize our opportunity while meeting customer’s needs
  • Point of contact for ST+CI escalated issues  
  • Models effective team behavior 
  • Skillfully negotiates with others to achieve desired results/meet customer needs

Required skills and experience :

  • Proven track-record of excellence – sales, operations, execution and thought leadership
  • Experience and can work both as individual contributor or lead a team for a consumer segment
  • Channel sales or account management experience
  • Relationship management:
    • Will be tasked with building relationship with the 2nd tier channel partner executive and owner
    • Must be able to leverage relationships to influence business decisions
  • Understand retail concept and execution in order to optimize customer experience
  • Budget management – Will be tasked with putting request and managing a quarterly budget in coordination with marketing and country consumer leadership
  • IT industry experienced preferred, but Wireless industry/Telco, FMCG, and consumer electronics will be considered
  • Fluent Bahasa / English
Job Family:  Outside-Sales Sales Job ID:  R64489

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a   Medium Business Account Executive, Channel Sales based in Indonesia. When you’re driving human progress through innovative technology, you find every way you can to let the world know. That’s where Channel Sales comes in. Assigned to a particular territory or a...