Business Analysis Specialist

AMDOCS LTD (Jakarta JK, Indonesia) 7 days ago

Job ID: 113615 
Required Travel :Minimal 
Managerial - No 
Location: :Indonesia- Jakarta (Customer Site)  

Who are we?

At Amdocs, our purpose is to enrich lives and progress society. With our creativity and technology, we help make a better connected world. Amdocs and its 25,000 employees serve the leading players in the communications and media industry, enabling next-generation experiences in 85 countries. Our cloud-native, open and dynamic portfolio of digital solutions, platforms and services brings greater choice, faster time to market and flexibility, to better meet the evolving needs of our customers as they drive growth, transform and take their business to the cloud. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.1 billion in fiscal 2019. For more information, visit Amdocs at

In one sentence

The business/ systems analysis specialist has a broad and deep knowledge of customers' business environments, operations, relevant regulatory, compliance and governance frameworks as well as industry standard processes, key trends, customer segments and lines of businesses. He/ she demonstrates this knowledge and experience to advise on, capture and define business and system requirements and processes that best reflect customer needs, based on product capabilities and best practices.

What will your job look like?

  • Accurately anticipate current and future business requirements to meet the customer needs
  • Ensure high business value based on product capabilities and best practises while ensuring proficient business value between business processes, technology and people.
  • Leading customers to efficient solution, by observing the overall picture while maintaining a level of detail appropriate to the context;
  • Demonstrate deep business and technology expertise
  • Identify requirements, assess capability gaps and propose possible solution approach and/ or new capabilities that the project, iteration or work effort should deliver.
  • Build positive relationship with the customer IT and business partner group at the most senior levels of the organization and become aware with customer IT plans, budget and business roadmaps!
  • Lead E2E solution domain and take full responsibility for own work; Lead the work of other internal or external BAs and users (indirectly/ matrix); May provide quality review of BAs work to ensure that the business analysis work is of sufficient quality to meet solution objectives and deliver business value; Handle requirements traceability and prioritization.
  • Collaborate with project/ line / solution manager on the planning and estimation of BA activities; Supervise BA activities, develop and handle requirements management plan
  • Responsible for developing and leading practices and standards and IP within the unit/ organization.

All you need is...

  • Computer Science Degree or Industrial Engineering & Management - Information System
  • 10 years' of experience in telecom industry and/or IT, with at least 5 years practical experience in business / system analysis, working with customer on requirement and business processes definition, in a variety of complex situations.
  • Customer-facing experience: Ability to lead and facilitate sessions, resolve challenges and suggest solutions using various methods (presentations, demos, business processes etc.)
  • Wide knowledge & experience in set of products & master in E2E Business processes at least in one, if not most business domains.
  • Proficient experience in partner and client management.

Why you will love this job:

  • Accurately use insights of customers’ business environments to influence decisions impacting customer efficient solution design.
  • Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development.
  • Get the opportunity to work in a multinational environment for the global market leader in its field.
  • We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce                      

Business Analysis Specialist

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