Job Description


Position at GroupM

GroupM Australia

Overview of job
GroupM is the world’s largest media investment company and are a part of WPP. In fact, we are responsible for one in every three ads you see globally.

We are currently looking for a Business Analyst to join us for a 12 month Maternity Leave contract . In this role, y ou will work as the product owner for the digital workflow tool used within our business , along with leading a number of business and industry level projects across all media types . This role requires you to build relationships and communicate with all levels of the business and suppliers , managing both internal and external stakeholders . You will work day to day with the business to understand and prioritise the business needs and provide business support . As part of your work across various projects, you will be involved in requirements gathering, user acceptance testing through to documentation and business process and application implementation.

A t GroupM APAC, our people are our strength, which is why fostering a culture of diversity and inclusion is important to us.

Reporting of the role

This role reports to the Media Systems Manager.

3 best things about the job :

  1. Working as part of a team driven by an ever changing and fast paced media landscape
  2. Leading the Australian market’s digital process application within the APAC region
  3. Interacting with business partners and end-users closely to play an influential role on how technology solutions shape the way their business operates

In this role, your goals will be:
In 3 months you would have :

  • Gained a solid understanding of media processes and systems at GroupM – with a key focus on digital
  • Become confident in managing the digital planning and buying system and seen as the expert on the system; answering queries from local agencies and regional teams
  • Built relationships with key stakeholders, both internal and external
  • Gained an understanding and can follow the business and project process at GroupM inc luding standard documentation

In 6 months you would have :

  • L ed and manage d projects autonomously
  • I dentif ied and prioritise d opportunities for projects and enhancements to new and existing systems/products /processes
  • Key contact for all Digital projects 

In 12 months you would have:

  • Closed off multiple projects successfully with documentation in place
  • Completed documentation and updates on any outstanding projects for handover

W hat your day job looks like at GroupM :

  • Make yourself breakfast supplied by the company
  • Answer user support queries
  • Meet with agency staff to understand an issue they have with an existing process. Determine if changes are needed to the process , if additional data needs to be set up in the system to meet their needs or if we need to brief the vendor for development work.
  • Help user s with application integration issues and set up required data mappings
  • Approve new system code request s to ensure they fit in with the data quality structure of the applications we manage
  • Chase up for approvals on a range of new processes being implemented
  • Update and distribute application usage documentation to reflect a process change

What you’ll bring:


  • A strong media background with digital media experience
  • A positive, s olution orientated attitude
  • Strong analytical and problem solving skills
  • Excellent communication & stakeholder relationship management skills
  • Strong sense of accountability with an ability to work to deadlines and manage multiple tasks

Highly Regarded

  • Skills in business process mapping and requirements gathering with the ability to identify and investigate issues and raise development ideas
  • Understanding of user acceptance testing processes and ability to coordinate and conduct testing
  • Experience in new business process implementation including documentation and training material preparation
  • Prior experience in running end user training
  • Ability to question & challenge users at all levels with confidence, to arrive at a clear and unambiguous view of requirements
  • P roduct management and third party software vendor management would be preferable but not required 

More about GroupM

GroupM is the leading global media investment management group serving as the parent to WPP media agencies including Mindshare, MediaCom , Wavemaker, Essence and m/SIX, as well as the programmatic digital media platform, Xaxis , each global operations in their own right with leading market positions. GroupM’s primary purpose is to maximize the performance of WPP’s media agencies by operating as leader and collaborator in trading, content creation, sports, digital, finance, and proprietary tool development. GroupM’s focus is to deliver unrivaled marketplace advantage to its clients, stakeholders and people, and is increasingly working closely for the benefit of clients with WPP’s data investment management group, Kantar. Together, GroupM and Kantar account for over 50% of WPP’s group revenues of more than $20 billion.

Discover more about GroupM at
Follow @ GroupMWorldwide on Twitter
Follow GroupM on LinkedIn -

About Australia

GroupM Australia takes pride in being a group built on a set of core values that extend to every aspect of our operation. We are committed to providing an empowering workplace that offers opportunities to learn, succeed and grow. We do this through our dedicated in-house training team who tailor our programs for every level of employee in every discipline across the group. GroupM is the largest media investment management company in Australia with 30% market share and over 800 employees. With such a unique culture, GroupM embraces workplace diversity, allowing our employees to bring different ideas and solutions to the workplace.

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