Job Description

The Company

PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline, optimize operations and unify their business across the entire value chain. Over 1,500 customers in more than 200,000 locations worldwide count on our leading ERP, logistics, fuel pricing and marketing cloud solutions to provide insights that increase volume, margin and customer loyalty. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers reimagine their enterprise and deliver exceptional customer experiences. For more information about PDI, visit .

The Envoy Retail Business Analyst/ Product Owner role at PDI works with clients to understand their needs and translate them into business and technical requirements that feed Envoy Retail project specifications and system designs. Business Analysts work collaboratively with customers, product managers and development teams to analyze business processes, determine software/hardware solutions to business process gaps, and write system specifications that address those gaps. Successful Business Analysts work closely with other business units to ensure alignment with the company’s objectives, coordinate overall solution delivery between products, and meet project deadlines. Business Analysts must possess both leadership and technical skills to effectively and efficiently translate business needs into technical requirements and lead the delivery of software solutions.

Primary Responsibilities

  • Works with  PDI staff and other subject matter experts to understand business requirements and translate them into new software features for Envoy Retail products
  • Analyzes business processes and writes system process specifications for Envoy Retail solutions
  • Contributes and develops documentation for new software features including functional and non-functional requirements, user interface mockups, process and data flow  diagrams, dashboards, reports, and user stories
  • Works with product development as a Product Owner in an Agile development team to
  • contribute to the delivery of high-quality solutions to our customers
  • Can provide demonstrations on software capability and design
  • Adheres to ‘best-practice' standards as well as departmental policies and procedures
  • Reviews and critiques deliverables from others, and serves as Point of Contact for Envoy
  • Retail related software escalation of concerns or questions from other areas of the business
  • Contributes to the creation and maintenance of customer facing product roadmaps
  • Serves as one of our subject matter experts for Envoy Retail products and services.
  • Performs work with a high degree of autonomy; may include some evenings and weekends when necessary; travel may be required for customer visits or industry events

Required Skills & Experience

  • Minimum of 2 years as a Software Business Analyst or Product Owner or has other Product Management related experience
  • Requires strong written and verbal communication skills with the ability to translate technical jargon into layman’s terms
  • Ability to facilitate/lead requirements gathering and design discussion meeting with
  • customers and internal teams as needed.
  • Ability to multi-task and prioritize issues in a fast-paced work environment
  • Familiarity with Agile development methodology

Educational Qualifications/ Pre-Requisites

  • Business or software development related bachelor’s degree or equivalent work
  • experience
  • Knowledge of Convenience Retail industries is a plus
  • Knowledge of business accounting or other financial applications is a plus

EEO Statement

PDI’s employee-oriented culture provides a supportive and dynamic work environment for high achievers. PDI seeks individuals who value continuous learning, hold high ethical standards, and are top performers in their respective fields. We offer competitive salaries, professional development, and a highly competitive benefits package. For more information about PDI, please visit our website at PDI is an Equal Opportunity Employer.

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