Business Analyst – Data Science
Sitel is looking for a Business Analyst – Data Science, this individual would be joining our Analytics and Client Insights team. Within this team, you’ll join an energized and positive organization dedicated to rolling up their sleeves to deliver value-added solutions, products and services for our clients.
Sitel is a leading global outsourcing provider of customer experience management. We collaborate with some of the best-known global brands to harness the industry’s digital transformation and help consistently deliver outstanding customer experiences. With more than 30 years of industry-leading experience, our 90,000 passionate and talented associates support more than 400 clients in 48 languages from 150 offices strategically located in 24 countries.
Guided by our values, we encourage our people to Be Bold, Work Together, Build Trust and Wow Customers. Within the customer experience management industry, we believe innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our clients achieve their goals. Together, we are redefining the way brands connect with their customers – one experience at a time.
Tools \ Levels
UI Path / AA / BP (any one)
Python automation libraries (PyAutoGUI, PyWinAuto, Pyautomate etc.,)
Python NLP libraries (NLTK, Textblob)
Selenium / Beautiful soup (anyone)
SQL / MYSQL / PostgreSQL / MongoDB (Any one)
Process mapping tools MS Visio / Bizagi etc.,